topic Re: Web report studio issue in Administration and Deployment

Web report studio issue

Samrat07 — Thu, 25 Feb 2021 07:26:43 GMT

I have an issue where my WRS service stopped , so I have to stop and start olap server but when I stopped the olap services from service.msc Windows but it got stuck and is still showing in stoping mode. Please help

Re: Web report studio issue

andreas_lds — Thu, 25 Feb 2021 07:52:02 GMT

You should check the log-files for error messages. Contacting sas tech support seems to be a good idea, too.

Re: Web report studio issue

AnandVyas — Fri, 26 Feb 2021 03:43:07 GMT

Check for the recent logs and share if you see any error messages during the service startup.

Default location for Logs:

SAS OLAP Server

Windows: Lev1\SASApp\OLAPServer\Logs

UNIX or z/OS: Lev1/SASApp/OLAPServer/Logs

Re: Web report studio issue

sandeeppajni2 — Mon, 01 Mar 2021 18:42:42 GMT

Hi @Samrat07,

Try stopping the service from command prompt from net stop command or if possible try a server reboot. Check in the logs on the path where service is stored (from properties) if you can find anything in it, or verify in the event viewer if you are able to find any warnings/errors.