topic Re: SASWORK permission in Administration and Deployment

SASWORK permission

raj231 — Tue, 02 Feb 2021 10:07:50 GMT

Hi, when I try to expand SASApp in SAS Enterprise Guide I get the below error:

[Error] Unable to create class instance
[Error] Encountered error when the V9 engine tried to determine if WORK has a registered secured library object location
[Error] User does not have appropriate authorization level for library WORK

I have given required privileges and temporary work files are also getting created when the session is started in SAS Enterprise Guide.

Am I missing something here?

Re: SASWORK permission

CarmineVerrell — Tue, 02 Feb 2021 12:36:10 GMT

Let us start with some basic questions.

What version of SAS are you using? EG and Platform?

One quick thing you can try is recreating the metadata profile.

Thanks

Re: SASWORK permission

raj231 — Tue, 02 Feb 2021 12:56:51 GMT

SAS version 9.4 M7; EG 7.15; Windows

Re: SASWORK permission

CarmineVerrell — Tue, 02 Feb 2021 13:08:03 GMT

The versions look good! 🙂

Have you tried recreating the metadata profile?

Also, please double-check security on the O\S work folders.

Carmine

Re: SASWORK permission

raj231 — Tue, 02 Feb 2021 16:00:07 GMT

That does not work even after creating profile in metadata again.

Re: SASWORK permission

CarmineVerrell — Tue, 02 Feb 2021 17:32:34 GMT

Just curious are you completely closing down EG in between your tests.

Re: SASWORK permission

SASKiwi — Tue, 02 Feb 2021 19:09:34 GMT

How are you entering your credentials into the EG profile? If you are using the IWA option, try entering your userid and password instead. If that doesn't help try adding your Windows domain in front of your userid like so: DomainName\userid.

If none of those help, then try remotely logging into the SAS Compute server with the problematic userid and open Windows Explorer, then navigate to the SAS WORK folder. Try manually creating a new test directory in the WORK folder and add a test file to it. Are you able to do this?

Re: SASWORK permission

AnandVyas — Wed, 03 Feb 2021 03:08:18 GMT

Is there any secured library associated to your ID as well? There could be same issues with permission related to those files usually placed under your home directory.

Can you also check if you are able to launch a SAS session from CMD line directly to see if the issue is really due to metadata connection?

Re: SASWORK permission

raj231 — Wed, 03 Feb 2021 05:25:34 GMT

The working directory for me is getting created in the work and the connection to Metadata is working fine and profile is active. But only when we try to run any Proc or data step from SAS Enterprise Guide it says cannot connect to SASApp could not establish and similarly when trying to expand SASApp by clicking on + it gives the same error. All privileges looks fine but this is the error that recurs during the login

Re: SASWORK permission

SASKiwi — Wed, 03 Feb 2021 05:43:13 GMT

Please check if your userid has logon as batch job privileges. If that doesn't help then I'd suggest opening a track with SAS Tech Support to get faster progress on your problem.

Re: SASWORK permission

AnandVyas — Wed, 03 Feb 2021 05:45:57 GMT

Right! So there are a lot of things that are read when a workspace session is spawned. It could be items in your autoexec file, user_mods file on application context, pre-defined libraries are checked and assigned etc..

So to better understand what is causing this issue either enable the workspace server logs at server side or try launching it via cmd line using <-path-to-workspace-server>/WorkspaceServer.sh -nodms and see if you get any errors. Share the error log if possible.