topic Re: SAS enterprise renewal issue in Administration and Deployment

SAS enterprise renewal issue

smilanich — Fri, 04 Dec 2020 21:12:52 GMT

I am having an issue with my SAS enterprise guide 6.1 license. I was able to successfully renew the license for the base SAS 9.4, which includes the renewal for SAS enterprise. However, when I try to open SAS enterprise, there is an error message "this version of SAS enterprise guide expired Dec. 1 2020." I can use the base version, but I prefer some of the features of the enterprise guide.

Re: SAS enterprise renewal issue

SASKiwi — Fri, 04 Dec 2020 21:34:52 GMT

You have experienced the Enterprise Guide hard expiry date: https://support.sas.com/kb/33/359.html

If you wish to continue using EG 6.1 you can either apply the hot fix available in the above link or you can upgrade to a later version. There is no cost involved on doing this.

Re: SAS enterprise renewal issue

smilanich — Fri, 04 Dec 2020 22:00:17 GMT

Thanks so much! Can you also provide information for upgrading to a later version? Or is that in the hot fix as well?

Re: SAS enterprise renewal issue

SASKiwi — Fri, 04 Dec 2020 22:18:51 GMT

Going to a later version involves requesting a new software order from your SAS account manager. This arrives in the form of an email and contains all the instructions for downloading the software from SAS. You will end up with a SAS Software depot from which you can then install the required products.

Re: SAS enterprise renewal issue

smilanich — Fri, 04 Dec 2020 22:22:37 GMT

Got it. Thanks!!

Re: SAS enterprise renewal issue

smilanich — Fri, 04 Dec 2020 22:27:37 GMT

The hot fix did the trick. EG 6.1 is now running 🙂

Re: SAS enterprise renewal issue

SASKiwi — Sun, 06 Dec 2020 01:53:33 GMT

@smilanich - Please mark your post as answered then.

Re: SAS enterprise renewal issue

Kurt_Bremser — Sun, 06 Dec 2020 12:33:43 GMT

I STRONGLY recommend to get the current software. Not only will you have the choice between EG 7.15 and 8.3, you will get LOTS of goodies in your Base SAS software (open code %IF among them) and solid support of current operating systems. Particularly important with Windows.

Re: SAS enterprise renewal issue

smilanich — Sun, 06 Dec 2020 19:22:10 GMT

Thank you! My SAS license is from my university, so I'll talk to them about getting the upgraded versions of EG!