topic Re: Viya 3.5 installation failed on Azure in Administration and Deployment

Viya 3.5 installation failed on Azure

Rupesh1 — Tue, 20 Oct 2020 13:41:03 GMT

Hi,

I tried Viya 3.4 and 3.5 installation on Azure. It's failing after 2 hours at one resource while provisioning vm extensions. Please help on this.

code": "VMExtensionProvisioningError",
"message": "VM has reported a failure when processing extension 'AnsibleControllerStartup'. Error message: \"Enable failed: processing file downloads failed: failed to download file[0]: failed to download file: unexpected status code: actual=404 expected=200\"\r\n\r\nMore information on troubleshooting is available at https://aka.ms/VMExtensionCSELinuxTroubleshoot "

Error from the recourse deployment failure:

{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.","details":[{"code":"Conflict","message":"{\r\n \"status\": \"Failed\",\r\n \"error\": {\r\n \"code\": \"ResourceDeploymentFailure\",\r\n \"message\": \"The resource operation completed with terminal provisioning state 'Failed'.\",\r\n \"details\": [\r\n {\r\n \"code\": \"VMExtensionProvisioningError\",\r\n \"message\": \"VM has reported a failure when processing extension 'AnsibleControllerStartup'. Error message: \\\"Enable failed: failed to execute command: command terminated with exit status=2\\n[stdout]\\nrint $3}' |

Re: Viya 3.5 installation failed on Azure

JuanS_OCS — Tue, 20 Oct 2020 13:44:28 GMT

Hi @Rupesh1 ,

this is not really a SAS issue. Check the error message, it points you to a Microsoft Azure document.

This document also confirms my initial assumption: you should check the internet connection of the VM where your Ansible Controller will be installed.

I think it is all very auto-descriptive.

Re: Viya 3.5 installation failed on Azure

Rupesh1 — Sat, 24 Oct 2020 14:26:06 GMT

This is the reply from SAS Support, will give a try next month to see.

Thank you for contacting SAS Technical Support regarding the issue you are seeing when deploying Viya 3.5 on Azure.

This is a known issue relating to the quick start guide that is currently being worked on. Right now I don't have a precise ETA for the resolution however I would suggest trying again Mid - End of next week (commencing 26th ). I I can find a more precise date I will of course let you know.

Re: Viya 3.5 installation failed on Azure

Rupesh1 — Thu, 19 Nov 2020 15:37:09 GMT

Hi Gurus, I was able to deploy Viya 3.5 on Azure. I have added a network security rule with port 22 to access ssh session for Ansible, but i can't able to connect to the ipaddress which is located at PrimaryViyaLoadbalancer_PublicIP resource. I tried adding a network security rule with port 80, 8080, 443 but no luck. Please advise...

Re: Viya 3.5 installation failed on Azure

Rupesh1 — Thu, 19 Nov 2020 17:04:15 GMT

Actually it worked by adding an inbound rule to NSG with port 443. Thanks!

Re: Viya 3.5 installation failed on Azure

JuanS_OCS — Mon, 23 Nov 2020 16:35:43 GMT

Hi @Rupesh1 ,

thanks you very much for sharing your update with us!

Could you please mark your own post as Solution? 🙂

Regards,

Juan