topic Re: Export/Import package issue in SAS EG, Content mapping error in Administration and Deployment

Export/Import package issue in SAS EG, Content mapping error

ashasupriya — Tue, 08 Sep 2020 15:59:53 GMT

I had no options to export or import the packages in SAS Enterprise Guide to migrate from test to dev environment. Then my research led me to missing logical types that could be the reason. I tried to install the additional SAS software by selecting those logical types. But now I have a different issue" Content Mapping was unable to connect to the host. Check content mapping configuration.". Can someone please help me troubleshoot this situation. Thank you!

Re: Export/Import package issue in SAS EG, Content mapping error

AnandVyas — Tue, 08 Sep 2020 16:33:38 GMT

Hi @ashasupriya

Which packages are you promoting? Is it a .spk file generated from SAS metadata?

Usually this error occurs when there is a mismatch for the content server host-name. If you can give some background on what are you exporting/importing and the steps you have followed it would help.

Re: Export/Import package issue in SAS EG, Content mapping error

ashasupriya — Tue, 08 Sep 2020 16:44:56 GMT

Hi Anand,

Yes, I am trying to export the package (.spk) that contains SAS report 2G
and SAS report images from test to dev environment. So, I can import this
package in Dev as both have the same folder structures. This problem is on
Office analytics servers. I have loaded the tables using autoload.

When I opened the SAS management console on visual analytics server, I was
able to successfully export/import the packages.

Re: Export/Import package issue in SAS EG, Content mapping error

JuanS_OCS — Wed, 09 Sep 2020 08:37:20 GMT

Hello @ashasupriya ,

indeed the first message indicated that you had to install the public logical types in the SAS Metadata server. Have you reconfigured (SAS Deployment Manager) after that? Some components, such as the SAS metadata server, need to pick up the new types.

The second and current error points us to an underlying issue with your SAS Content Server. Is the SAS Mid-tier up and validated through SAS Management Console?

This guide might give you a good hand: https://support.sas.com/resources/papers/sas-9-4-content-server-troubleshooter.pdf

Re: Export/Import package issue in SAS EG, Content mapping error

ashasupriya — Thu, 15 Oct 2020 14:12:50 GMT

Here is my overview and findings on the content mapping and export/import SAS package errors.

Error : Content mapping was unable to connect to host.

Action Taken: I was able to successfully validate the SAS content server after adding certificates to the trusted CA bundle on my desktop. I was able to export/Import SAS package without any issues.
The cause of the issue was the client machine's trusted CA bundle did not have the server certificates. Whenever the SSL certificates are updated /renewed on midtier, you need to add the new certificates using SAS Deployment Manager to the trusted CA bundle on the client machine.

Re: Export/Import package issue in SAS EG, Content mapping error

JuanS_OCS — Thu, 15 Oct 2020 15:32:24 GMT

Very glad to hear the problem is resolved!

Indeed! Many people forget that, when you have SSL (HTTPS) in the web applications, any client connecting to that SAS server should import the certificates in the certificate stores, in order to handshake.

Thanks a lot for sharing your update.