topic SAS Viya 3.5 : Multi-tenancy in Administration and Deployment

SAS Viya 3.5 : Multi-tenancy

anilawate — Mon, 10 Aug 2020 05:25:02 GMT

Hello,

For deployment of Viya 3.5 in multi-tenancy mode, the tenant onboarding got stuck for 2 or more services in the onboarding state

(a) tenant onboarding was successfully completed with any errors in the onboarding log.

(b) The error I see is "bootstrap error" for services stuck in their individual logs.

So, I proceeded for 2nd tenant onboarding to check if the same issue persists for it. But, 2nd tenant onboarded successfully without any error.

Has anyone came across a similar issue and resolved this would be a great help for their resolution.

ShelleySessoms — Tue, 11 Aug 2020 17:32:09 GMT

Best of luck to you,

Shelley

anilawate — Thu, 13 Aug 2020 06:17:42 GMT

Hi,
Yes, it's already been raised.

JessLund — Tue, 13 Jul 2021 16:47:18 GMT

Hi did you manage to resolve this problem?

I am facing a similar issue at my site.

Any guidance would be much appreciated.

anilawate — Tue, 13 Jul 2021 16:55:20 GMT

It was a hardware issue.