topic Re: Install from Back Up in Administration and Deployment

Install from Back Up

KellyJade — Wed, 14 May 2014 16:12:56 GMT

Hi all,

I had SAS 9.4 on my computer that recently died. Luckily, I had backed up SAS on my external. My new computer is a Windows 8.1 64 bit where my old one was a Windows 7 Pro 64 bit. I tried to install it from the drive and I got the error that I am trying to install SAS on a machine with a different operating system than the version requires. Can anybody help me?

Kelly

Re: Install from Back Up

ballardw — Wed, 14 May 2014 16:15:46 GMT

I suspect changing the license from Windows 7 to 8 is going to be needed.

Re: Install from Back Up

Mark_sas — Wed, 14 May 2014 18:51:32 GMT

If you've got Update 1 installed on top of Windows 8.1, it's likely you're running into the problem described at:

http://support.sas.com/kb/52/767.html

Re: Install from Back Up

SASKiwi — Wed, 14 May 2014 22:21:19 GMT

How did you install 9.4 the first time? Was it from a SAS Software Depot or from install media (DVD or a disk image of install media)?

In both cases you should install the second time from the same source - either the SAS Software Depot or the install media.

Re: Install from Back Up

KellyJade — Thu, 15 May 2014 20:49:32 GMT

Thank you! I am going to try and re install from the disk tomorrow