topic Re: Can't download SAS University Edition. in Administration and Deployment

Can't download SAS University Edition.

TedShelly — Sun, 10 Aug 2014 12:16:58 GMT

I want to study for the Advanced Programmer certification and was pleased to see the announcement about the free download.

I went through the steps described but when I got to the actual download I got this message:

"Oops! Your profile does not have permission to complete this download."

What can I do to fix this?

Thanks,

TedShelly

Re: Can't download SAS University Edition.

Cynthia_sas — Sun, 10 Aug 2014 16:27:48 GMT

Hi:

This previous forum posting indicates that this was a problem last weekend and it looks like the fix was to try again.

https://communities.sas.com/message/222490 But if the message persists, then perhaps the problem is back and your best bet for help is to open a track with Tech Support.

cynthia

Re: Can't download SAS University Edition.

TedShelly — Sat, 16 Aug 2014 14:21:20 GMT

Thank you. I was able to download the package today.

Now reading through the installation guide...

Re: Can't download SAS University Edition.

lynnj47 — Sat, 16 Aug 2014 23:22:25 GMT

I see you were able to download today, the 16th, but it has failed twice for me today. Not having a site number, makes it impossible to open a track with Tech Support so I guess I'll wait through another two hours of download - attempt.

Re: Can't download SAS University Edition.

Reeza — Sun, 17 Aug 2014 03:10:08 GMT

Customer support is available via analyticsu@sas.com or SASAnalyticsU@sas.com not sure which is the correct address.

Re: Can't download SAS University Edition.

Telionis — Fri, 29 Apr 2016 19:52:46 GMT

I got the same error with Firefox but strangely enough it seems to work with Internet Explorer. Perhaps a browser issue!?! Not sure how that would affect profile permissions, but I'm downloading the .ova file now.

Re: Can't download SAS University Edition.

rmack350 — Tue, 23 Oct 2018 19:46:15 GMT

Chrome (for example) doesn't see the .ova file as a downloadable object, so it tries to open it in a window. SAS then counts this as a successful download.

The simplest thing would be for SAS to wrap these in zip files.

It's basically bad implementation on SAS' part. They may have only tested this on one older browser.

Re: Can't download SAS University Edition.

JackHamilton — Tue, 23 Oct 2018 21:20:13 GMT

Works for me in Chrome 70 under Windows 10.

Re: Can't download SAS University Edition.

rmack350 — Tue, 23 Oct 2018 21:47:44 GMT

Hmm. That's exactly where it failed for me. Chrome just tries to load the ova file in the browser window. I eventually got this to work in Internet Explorer (not Edge).

Re: Can't download SAS University Edition.

JackHamilton — Tue, 23 Oct 2018 22:09:13 GMT

Perhaps your Windows file association for .ova files has gotten messed up. Or perhaps mine has.