Uninstall SAS 9.3 error reading native_unix_common.xml

altf4 — Thu, 05 Mar 2020 15:58:57 GMT

When trying to uninstall SAS 9.3 the native_unix_common.xml file does not exist in the location expected. This is causing the uninstaller to roll back. Our production and test servers are both missing this file in that directory. Has anyone seen this before?

2020-03-03 11:12:41 ExtractTask - unmarshalling metadata: D:\Program Files\SASHome\SASFoundation\9.3\installs\verthelpdoc_wx6_9.3\Metadata\xx\native_win_common.xml
2020-03-03 11:12:41 ExtractTask - Host list: sax, s64, lax, lnx, h6i, h64, r64
2020-03-03 11:12:41 ExtractTask - unmarshalling metadata: D:\Program Files\SASHome\SASFoundation\9.3\installs\verthelpdoc_wx6_9.3\Metadata\xx\native_unx_common.xml
2020-03-03 11:12:41 Controller - An error occurred during processing:
2020-03-03 11:12:41 Controller - There is a problem with the package being installed: Error reading the D:\Program Files\SASHome\SASFoundation\9.3\installs\verthelpdoc_wx6_9.3\Metadata\xx\native_unx_common.xml package data file
Additional information about the task which threw the exception is shown below:
Extract task: file=>D:\Program Files\SASHome\SASFoundation\9.3\installs\verthelpdoc_wx6_9.3\Metadata\xx\native_unx_common.xml, source=>native/unx_common
2020-03-03 11:12:41 Controller - com.sas.tools.installs.it.InstallException: Error reading the D:\Program Files\SASHome\SASFoundation\9.3\installs\verthelpdoc_wx6_9.3\Metadata\xx\native_unx_common.xml package data file
at com.sas.tools.installs.it.tasks.ExtractTask.loadMetaData(ExtractTask.java:199)
at com.sas.tools.installs.it.tasks.ExtractTask.setData(ExtractTask.java:166)
at com.sas.tools.installs.it.Controller.initializeTasks(Controller.java:2599)
at com.sas.tools.installs.it.Controller.loadInstall(Controller.java:2583)
at com.sas.tools.installs.it.Controller.initializeInstallAtIndex(Controller.java:1378)
at com.sas.tools.installs.it.Controller.setupInstallationForArgs(Controller.java:621)
at com.sas.ssn.InstallToolConnector.primeInstallTool(InstallToolConnector.java:256)
at com.sas.ssn.PanelSystemCheck$InstallInitializationThread.run(PanelSystemCheck.java:546)
Caused by: javax.xml.bind.UnmarshalException
- with linked exception:
[java.io.FileNotFoundException: D:\Program Files\SASHome\SASFoundation\9.3\installs\verthelpdoc_wx6_9.3\Metadata\xx\native_unx_common.xml (The system cannot find the file specified)]
at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:213)
at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:190)
at com.sun.xml.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:241)
at com.sas.tools.installs.it.schema.SchemaUtils.unmarshal(SchemaUtils.java:101)
at com.sas.tools.installs.it.schema.SchemaUtils.unmarshal(SchemaUtils.java:133)
at com.sas.tools.installs.it.tasks.ExtractTask.loadMetaData(ExtractTask.java:197)

Re: Uninstall SAS 9.3 error reading native_unix_common.xml

AnandVyas — Fri, 06 Mar 2020 03:59:59 GMT

Hope you are following the steps in the KB in order to remove SAS 9.3 - http://support.sas.com/kb/46/922.html

Would advise to raise a SAS Support track by sending email to - support@sas.com along with the errors encountered for faster resolution.

topic Uninstall SAS 9.3 error reading native_unix_common.xml in Administration and Deployment

Uninstall SAS 9.3 error reading native_unix_common.xml

Re: Uninstall SAS 9.3 error reading native_unix_common.xml