topic Re: SAS® LASR Analytic Server | Error to start server in Administration and Deployment

SAS® LASR Analytic Server | Error to start server

MariaD — Mon, 11 Nov 2019 18:17:26 GMT

Hi Folks,

We recently installed SAS 9.4 on Oracle Cloud on Linux. We configure HTTPS and everything works fine. We have an IP Public but the name was configure to access only through internal network. Considering this, was added this name into host file too.

The services started ok, without any error. We can connect to SAS MC, or SAS EG without any problem. We can enter on SAS VA, using https and hostname, but we have the following error when we tried to start SAS VA server:

-1
   -------------- Task Summary --------------
   SUCCESS (SASJob PreCode)
   SUCCESS (Store Process ID)
   ERRORS  (Start Server)
   ----------------------------------------------
   ERROR: You cannot combine the STARTSERVER or SERVEROPTS= syntax with the 
   specification of a host other than the local machine.
   ERROR: Invalid parameter
   ERROR: Error in the LIBNAME statement.
   ----------------------------------------------

We find this SAS Note (http://support.sas.com/kb/56/189.html) and we verify the hostname is corrected. We tried to execute the following SAS program on SAS EG and the error is the same:

LIBNAME VALIBLA SASIOLA TAG=HPS PORT=10011 STARTSERVER HOST="sas.company.com" SIGNER="https://sas.company.com:8343/SASLASRAuthorization" ;

ERROR: You cannot combine the STARTSERVER or SERVEROPTS= syntax with the specification of a host other than the local machine.

Any idea what is going on?

Regards,

Re: SAS® LASR Analytic Server | Error to start server

alexal — Tue, 12 Nov 2019 08:47:09 GMT

@MariaD ,

How many applications servers do you have (SASApp, SASAppVA, etc)? If more than one, which one are you using in the SAS Visual Analytics Administrator? Do you have LSF or SAS Workload Orchestrator in that environment?

Re: SAS® LASR Analytic Server | Error to start server

MariaD — Tue, 12 Nov 2019 09:49:54 GMT

Hi @alexal ,

We have only one SASApp and a single Linux server.

Regards,

Re: SAS® LASR Analytic Server | Error to start server

alexal — Tue, 12 Nov 2019 09:57:26 GMT

@MariaD ,

Interesting. Please enable the workspace server logging, reproduce a problem and show me a log file from the workspace server for further investigation.

Re: SAS® LASR Analytic Server | Error to start server

MariaD — Tue, 12 Nov 2019 10:12:50 GMT

Hi @alexal ,

Follows the workspace log. We configure again only using HTTP and IP address, and our /etc/hosts and comment alll the lines, except localhost, from /etc/hosts file.

Regards,

Re: SAS® LASR Analytic Server | Error to start server

MariaD — Tue, 12 Nov 2019 10:50:14 GMT

@alexal ,

As you see in the screenshots, the IP on Workspace Server is the same of LARS. Also, if I tried to open http://IP:7980/SASLASRAuthorization, I can login without any problem.

Regards

Re: SAS® LASR Analytic Server | Error to start server

MariaD — Tue, 12 Nov 2019 11:51:44 GMT

Hi @alexal ,

Let me ask something, reviewing the server I found the following situation. If I execute curl ifconfig.me command shows the IP address used on our SAS configuration. But when I execute hostname -I command, the IP address showing is different, it's an internal IP address (something like 10.X.X.X). Could this be the root of the problem? I understand the two commands supposed to return the same IP address.

Regards,

Re: SAS® LASR Analytic Server | Error to start server

alexal — Tue, 12 Nov 2019 11:54:37 GMT

@MariaD ,

But when I execute hostname -I command, the IP address showing is different, it's an internal IP address (something like 10.X.X.X). Could this be the root of the problem?

Yes.

Re: SAS® LASR Analytic Server | Error to start server

MariaD — Tue, 12 Nov 2019 12:02:22 GMT

Hi @alexal ,

And how I resolve this? Because one is the private IP and the other one is the public IP.

Regards,

Re: SAS® LASR Analytic Server | Error to start server

alexal — Tue, 12 Nov 2019 14:18:22 GMT

@MariaD ,

You have to use the output from hostname command in SAS. I mean your private IP.