SAS Content Server Backup fail

Aasth — Tue, 14 May 2019 13:14:31 GMT

Hi everyone,

We recently upgraded from SAS9.4M3 to SAS9.4M6 . after this upgrade we are receiving SAS content Server backup failed error on all 3 environments (all upgraded). The error is shown below:

A problem occurred in executing a backup operation. Please check log files for more details.

Operation name : Backup [2019-05-12T01_00_02]

Operation Status : FAIL

Date Time : 5/12/19 1:00 AM

Environment Details Tier 1 : Host: nlr1sastst1.abcbs.net Configuration Directory: /sas/install/config/Lev2 This was a scheduled backup.

It is recommended to take another clean backup by running sas-backup after recovering from the error situation.

Run by: sasadm

Got Exception as follows:

Backup Errors

Error Entry:

Status Code: 314

Name: COMMAND_INTERNAL_ERROR_SCS

Category: CONTENTSERVER

Classification: ERROR

Date and Time Of Error: 2019-05-12T01_00_32

Log Name: ContentServer.log

Log File Location: /sas/install/config/Lev2/Backup/Logs/2019-05-12T01_00_02/backup/ContentServer

Operation Type: backup

Originating Tier: Host: nlr1sastst1.abcbs.net Configuration Directory: /sas/install/config/Lev2

Message: An error occurred while running the content server backup or recovery handler.

Stack Trace: The backup was ended unsuccessfully with some errors. Please check the logs!!!, Received fatal alert: protocol_versioncom.ibm.jsse2.k.a(k.java:5) com.ibm.jsse2.k.a(k.java:23)...

However, when i check in SAS Management Console I can see a successfully backup status:

How can I recreate the issue by just trying to backup the content server?

Please help.

Re: SAS Content Server Backup fail

pururshothaman — Tue, 21 May 2019 11:51:38 GMT

The backup successful status in the SAS management console is for the Meta Backup only.

The Deployment backup failure occurred in the content server backup.

rename the backup.journal file and try to execute the deployment backup manually form the server.

Re: SAS Content Server Backup fail

Tom007 — Fri, 30 Aug 2019 19:00:02 GMT

Renaming the backup.journal file worked!!

topic SAS Content Server Backup fail in Administration and Deployment

SAS Content Server Backup fail

Re: SAS Content Server Backup fail

Re: SAS Content Server Backup fail