topic Re: ERROR Validation WorkspaceServer in SAS Management Console in Administration and Deployment

ERROR Validation WorkspaceServer in SAS Management Console

cwl — Thu, 25 Apr 2019 05:56:21 GMT

Hi,

I get the following error message when validating the WorkspaceServer in SAS Management Console

[1/14/10 1:50 PM] INFO: Starting simple validation for Workspace server (level 1) - ping
[1/14/10 1:50 PM] INFO: Ping successful!
[1/14/10 1:50 PM] INFO: Starting extended validation for Workspace server (level 1) - Making a connection
[1/14/10 1:50 PM] SEVERE: Client sasdemo@VISTA64-2010 does not have permission to use server SASApp - Workspace Server (A5Q5XTFX.AV000009).
[1/14/10 1:50 PM] SEVERE: The application could not log on to the server "".
[1/14/10 1:50 PM] SEVERE: The user "SAS Administrator" could not log on to the server "SASApp - Logical Workspace Server".

I found the SAS Usage Note 38407. that's exactly the error message I'm getting. But I have checked it several times that the corresponding user is correctly created in the metadata.

the Metadata Server is running on a server with RHEL6 and the Application Server is running on a server with RHEL7. Could that be the cause?

Regards,

Christoph

Re: ERROR Validation WorkspaceServer in SAS Management Console

sandykota — Thu, 25 Apr 2019 06:31:35 GMT

Hi,

Try restarting the object spawner and then validate the workspace server.

Re: ERROR Validation WorkspaceServer in SAS Management Console

cwl — Thu, 25 Apr 2019 06:33:45 GMT

I restartet ObjectSpawner several times. This didn't solve the problem

Re: ERROR Validation WorkspaceServer in SAS Management Console

Kurt_Bremser — Thu, 25 Apr 2019 06:37:10 GMT

You must not use the SAS Administrator account (sasadm@saspw) for validating a workspace server. Since it is an internal account, it does not have a system account, which is needed for starting a workspace server session. Use your own personal account for this.

Re: ERROR Validation WorkspaceServer in SAS Management Console

cwl — Thu, 25 Apr 2019 06:39:30 GMT

Hi Kurt,
I use not the SAS Adminsistrator for Validation. I use the user sasdemo and sasdemo have all permissions.

Regards,
Christoph

Re: ERROR Validation WorkspaceServer in SAS Management Console

Kurt_Bremser — Thu, 25 Apr 2019 06:47:31 GMT

@cwl wrote:
Hi Kurt,
I use not the SAS Adminsistrator for Validation. I use the user sasdemo and sasdemo have all permissions.

Regards,
Christoph

Sorry, that was pre-coffee. It's in fact complaining about

sasdemo@VISTA64-2010

I dug up this Note: http://support.sas.com/kb/40/920.html and this: http://support.sas.com/kb/36/029.html, which both point to the same underlying issue IMO.

I have had the first Note accepted as a solution previously: https://communities.sas.com/t5/Administration-and-Deployment/SAS-EG-ERROR/td-p/342555

Re: ERROR Validation WorkspaceServer in SAS Management Console

cwl — Thu, 25 Apr 2019 06:52:29 GMT

this error message was copied out of the SAS Usage Note! 😉
sasdemo is an os user and sasdemo can start a SAS process.

Re: ERROR Validation WorkspaceServer in SAS Management Console

Kurt_Bremser — Thu, 25 Apr 2019 07:09:02 GMT

Could you post the relevant part of your Object Spawner log?

Re: ERROR Validation WorkspaceServer in SAS Management Console

Stefan_Giuros1 — Thu, 25 Apr 2019 08:55:41 GMT

I would like to suggest to clear the spawner's credentials cache and attempt to validate the SAS Workspace Server again. This can be done by restarting the object spawner service or connecting to the object spawner machine definition in SAS Management Console by right clicking on the machine definition and selecting 'Connect'. After you have connected right click on the machine definition again and select 'Clear Spawner Credentials Cache'.

Also, it would be of help to paste the specific error message, not the one from the SAS note.

Hope this helps