SAS 9.4 not responding

joesmama — Thu, 21 Mar 2019 16:06:49 GMT

Hello,

All of a sudden yesterday my SAS 9.4 installed locally on my PC Windows 10, slowed to a snails pace and then stopped responding.

I found the following message in a maintenance log on my PC but don;t know how to proceed to fix it. Any ideas? Thanks.

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files\SASHome\SASFoundation\9.4\sas.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: sas.exe
Application Version: 9405.100.22960.39165
Application Timestamp: 59b0991c
Hang Signature: 0000
Hang Type: 134217984
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 1033
Additional Hang Signature 1: 00000000000000000000000000000000
Additional Hang Signature 2: 0000
Additional Hang Signature 3: 00000000000000000000000000000000
Additional Hang Signature 4: 0000
Additional Hang Signature 5: 00000000000000000000000000000000
Additional Hang Signature 6: 0000
Additional Hang Signature 7: 00000000000000000000000000000000

Re: SAS 9.4 not responding

JuanS_OCS — Thu, 21 Mar 2019 16:17:42 GMT

Hi @joesmama ,

what maintenance of SAS 9.4 as you installing? Do you have any message in the Windows Events Log? And in the Antivirus?

I think it can be because of many reasons. My advise to you would be to create a ticket with Microsoft refering to "Hang Type: 134217984". It happens more or less often (too often) in other applications, such as Outlook.

Please let us know what you can find!

Juan

topic SAS 9.4 not responding in Administration and Deployment

SAS 9.4 not responding

Re: SAS 9.4 not responding