topic SAS EG Disconnects in Administration and Deployment

SAS EG Disconnects

shoin — Tue, 26 Feb 2019 23:25:16 GMT

SAS EG in middle of an active session disconnects (for example waiting for process to return connected w DB)

1. OS is Linux RHEL 7.2

2) Not all end user experience this

3) I tried to replicate by leaving my EG session for few hours w/o experiencing any disconnect

4) All users access EG via terminal server

Does SAS EG uses any protocol such as ssh etc. for its connections? (There is a keep alive option in ssh that we could use, just a thought)

TIA,

Shoin

Re: SAS EG Disconnects

SASKiwi — Tue, 26 Feb 2019 23:59:38 GMT

You need to find out what is the common cause(s). Could it be connections to external databases for example when running a long query? Talk to your IT network folks to see if there are any timeout limits on your firewall rules for any ports your SAS servers use.

Re: SAS EG Disconnects

AllanBowe — Wed, 27 Feb 2019 16:23:26 GMT

You could also try the KEEPALIVE server parameter, see this usage note: http://support.sas.com/kb/60/999.html