topic Re: User not able to view the data in SAS ECM in Administration and Deployment

User not able to view the data in SAS ECM

Cherry — Fri, 28 Dec 2018 08:53:56 GMT

Hi,

One user facing a issue that he is able to view the data in SAS ECM ( Enterprise Case Management )prior to October 12th and not able to view after that. Can any one help us what is the root cause and how to resolve it. Your help much appreciated.

Thanks,

Cherry.

Re: User not able to view the data in SAS ECM

JuanS_OCS — Mon, 04 Feb 2019 12:28:09 GMT

Hello @Cherry ,

is the question that one user cannot access the data, but the others, they can?

In this case, I would check and ensure this user has similar group memberships and permissions on:

SAS metadata
File Systems
Databases

Did you already have the chance to check those group memberships already?

Kind regards,

Juan