topic SAS Viya 3.4 Installation in Administration and Deployment

SAS Viya 3.4 Installation

S_S — Mon, 15 Oct 2018 04:55:40 GMT

Hi,

I encountered error on rabbit cluster setup (see deployment.log below).

I would appreciate any help or pointer on how to resolve the error.

"msg": "non-zero return code",
"rc": 3,
"start": "2018-10-13 00:50:43.602535",
"stderr": "",
"stderr_lines": [],
"stdout": "Sat Oct 13 00:50:43 +08 2018 setup_rabbit_cluster *************\nSat Oct 13 00:50:44 +08 2018 setup_rabbit_cluster Beginning SAS RabbitMQ clustering setup\nSat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster SSL is true\nSat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster CHECK_PORT is 5671\nSat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster First host in list is SASVIYA34\nSat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster First host shortname is SASVIYA34\nSat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster Primary Host is SASVIYA34\nSat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster Primary Short Host is SASVIYA34\nSat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster My Host is SASVIYA34\nSat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster I am the primary host\nSat Oct 13 00:50:46 +08 2018 setup_rabbit_cluster Copy generated Erlang shared secret to Rabbit.\nSat Oct 13 00:50:57 +08 2018 setup_rabbit_cluster Copying generated Erlang shared secret to Rabbit.\nSat Oct 13 00:50:57 +08 2018 setup_rabbit_cluster Starting sas-viya-rabbitmq-server-default\nSat Oct 13 00:51:41 +08 2018 setup_rabbit_cluster The RabbitMQ service sas-viya-rabbitmq-server-default could not be started.\nSat Oct 13 00:51:41 +08 2018 setup_rabbit_cluster Returned status was 1\nSat Oct 13 00:51:41 +08 2018 setup_rabbit_cluster Setup failed. Beware of independent Rabbit hosts running with different shared secrets.",
"stdout_lines": [
"Sat Oct 13 00:50:43 +08 2018 setup_rabbit_cluster *************",
"Sat Oct 13 00:50:44 +08 2018 setup_rabbit_cluster Beginning SAS RabbitMQ clustering setup",
"Sat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster SSL is true",
"Sat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster CHECK_PORT is 5671",
"Sat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster First host in list is SASVIYA34",
"Sat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster First host shortname is SASVIYA34",
"Sat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster Primary Host is SASVIYA34",
"Sat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster Primary Short Host is SASVIYA34",
"Sat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster My Host is SASVIYA34",
"Sat Oct 13 00:50:46 +08 2018 (debug) setup_rabbit_cluster I am the primary host",
"Sat Oct 13 00:50:46 +08 2018 setup_rabbit_cluster Copy generated Erlang shared secret to Rabbit.",
"Sat Oct 13 00:50:57 +08 2018 setup_rabbit_cluster Copying generated Erlang shared secret to Rabbit.",
"Sat Oct 13 00:50:57 +08 2018 setup_rabbit_cluster Starting sas-viya-rabbitmq-server-default",
"Sat Oct 13 00:51:41 +08 2018 setup_rabbit_cluster The RabbitMQ service sas-viya-rabbitmq-server-default could not be started.",
"Sat Oct 13 00:51:41 +08 2018 setup_rabbit_cluster Returned status was 1",
"Sat Oct 13 00:51:41 +08 2018 setup_rabbit_cluster Setup failed. Beware of independent Rabbit hosts running with different shared secrets."
]
}
2018-10-13 00:51:41,397 p=5697 u=root | PLAY RECAP **************************************************************************************************
2018-10-13 00:51:41,397 p=5697 u=root | deployTarget : ok=328 changed=154 unreachable=0 failed=1
2018-10-13 00:51:41,397 p=5697 u=root | localhost : ok=14 changed=1 unreachable=0 failed=0

Thanks in advance.

Re: SAS Viya 3.4 Installation

nhvdwalt — Mon, 15 Oct 2018 05:05:40 GMT

Hi @S_S

Check that:

1.) In /etct/hostname you only have the hostname of the server defined e.g. myhost

2.) In /etc/hosts that you have the format <IP> <FQDN> <hostname> e.g. 1.2.3.4 myhost.mycompany myhost

Once this is in place, restart the networking service just to be sure and issue the below commands. They should respond with the correct info:

hostname

hostname -s

hostname -f

Re: SAS Viya 3.4 Installation

S_S — Wed, 17 Oct 2018 02:35:05 GMT

Hi,

Thanks for the pointer.

I have validated both /etc/hostname and /etc/hosts and the output for hostname is as follows.

[root@SASVIYA34 sas_viya_playbook]# hostname
SASVIYA34
[root@SASVIYA34 sas_viya_playbook]# hostname -s
SASVIYA34
[root@SASVIYA34 sas_viya_playbook]# hostname -f
SASVIYA34.NDBLAB.local

But I am still getting the same error:

"Wed Oct 17 10:18:53 +08 2018 setup_rabbit_cluster Beginning SAS RabbitMQ clustering setup",
"Wed Oct 17 10:18:54 +08 2018 (debug) setup_rabbit_cluster SSL is true",
"Wed Oct 17 10:18:54 +08 2018 (debug) setup_rabbit_cluster CHECK_PORT is 5671",
"Wed Oct 17 10:18:54 +08 2018 (debug) setup_rabbit_cluster First host in list is SASVIYA34.NDBLAB.local",
"Wed Oct 17 10:18:54 +08 2018 (debug) setup_rabbit_cluster First host shortname is SASVIYA34",
"Wed Oct 17 10:18:54 +08 2018 (debug) setup_rabbit_cluster Primary Host is SASVIYA34.NDBLAB.local",
"Wed Oct 17 10:18:54 +08 2018 (debug) setup_rabbit_cluster Primary Short Host is SASVIYA34",
"Wed Oct 17 10:18:54 +08 2018 (debug) setup_rabbit_cluster My Host is SASVIYA34.NDBLAB.local",
"Wed Oct 17 10:18:54 +08 2018 (debug) setup_rabbit_cluster I am the primary host",
"Wed Oct 17 10:18:54 +08 2018 setup_rabbit_cluster Copy generated Erlang shared secret to Rabbit.",
"Wed Oct 17 10:19:00 +08 2018 setup_rabbit_cluster Copying generated Erlang shared secret to Rabbit.",
"Wed Oct 17 10:19:00 +08 2018 setup_rabbit_cluster Starting sas-viya-rabbitmq-server-default",
"Wed Oct 17 10:19:22 +08 2018 setup_rabbit_cluster The RabbitMQ service sas-viya-rabbitmq-server-default could not be started.",
"Wed Oct 17 10:19:22 +08 2018 setup_rabbit_cluster Returned status was 1",

"Wed Oct 17 10:19:22 +08 2018 setup_rabbit_cluster Setup failed. Beware of independent Rabbit hosts running with different shared secrets."
]
}

PLAY RECAP *********************************************************************
deployTarget : ok=328 changed=151 unreachable=0 failed=1
localhost : ok=14 changed=1 unreachable=0 failed=0

Regards,

Yong Chuan.

Re: SAS Viya 3.4 Installation

JuanS_OCS — Wed, 17 Oct 2018 04:39:17 GMT

Hi there,

I suggest to stop all SAS Viya services, to run “ps-ef | grep sas”, to kill any process that is still running, to remove all the Viya installationand, check again ps, then attempt a fresh new reinstall.

Re: SAS Viya 3.4 Installation

Martin_Kolberg — Wed, 17 Oct 2018 12:59:06 GMT

Hi,

I just searched inside support.sas.com and found below suggestion:

https://documentation.sas.com/?docsetId=dplyml0phy0lax&docsetTarget=n0elenlrnmleikn1tfg9es3y1xd4.htm&docsetVersion=3.4&locale=en#p15et0t21j0fugn1js33nesv41fs

Setup failed. Beware of independent Rabbit hosts running with different shared secrets

Explanation

Your deployment is using a symbolic link, and there is a symbolic link issue in Erlang 20.2.2. This issue has been fixed in Erlang 20.3.4.

Resolution

Edit the rabbitmq-env file in the /opt/sas/viya/home/lib/rabbitmq-server/sbin/ directory.
Search for RABBITMQ_HOME and set the value to the path of the RabbitMQ home directory. Here is an example:
RABBITMQ_HOME=/opt/sas/viya/home/lib/rabbitmq-server

Hope it helps

Bye

Martin