topic Re: SAS installation SASUSER error in Administration and Deployment

SAS installation SASUSER error

Tahahessane — Thu, 20 Sep 2018 09:26:28 GMT

Hello community,

I'm having problems to install SAS on my computer,

I passed all the installations steps, however i'm always getting this ERROR when I try to launch SAS :

ERROR: Nom physique incorrect pour la biblio. SASUSER.
NOTE: Unable to initialize the options subsystem.
ERROR: (SASXKINI): PHASE 3 KERNEL INITIALIZATION FAILED.
ERROR: Unable to initialize the SAS kernel.

I went on SAS website and tried the different solutions :

1- find the SASv9.cfg and the path the SASUSER biblo, but i can't find this library because i can't find the "MY SAS Files" that should be on my computer,

2- I read the installation notice where they say to create a "My SAS files" and change the path in the SASv9.cfg, however i'm still getting the same error message and can't launch SAS

3- I deleted avast antivirus as I red that it might block SAS from running, and re-installed SAS but still nothing

I have a windows 10 Lenovo computer, it has 64bit processor and 4gb RAM

can someone help me ?

thank you in advance

Re: SAS installation SASUSER error

JuanS_OCS — Thu, 20 Sep 2018 09:53:35 GMT

Hello @Tahahessane,

please check this SAS Note, it should be able to help you: http://support.sas.com/kb/12/457.html

For your information, @ChrisHemedinger also describes this problem here: https://communities.sas.com/t5/SAS-Programming/Unable-to-launch-SAS/td-p/406774

Re: SAS installation SASUSER error

Tahahessane — Thu, 20 Sep 2018 15:08:35 GMT

Hello,

thank you for your answer,

but I already did that, and I couldn't find the "My SAS files"... even though everything is installed

Re: SAS installation SASUSER error

JuanS_OCS — Thu, 20 Sep 2018 15:14:21 GMT

Hello @Tahahessane,

not sure of your doubt, but let me summarize the instruction, to ensure we are on the same page.

in your Program Files/SASHome/SASFoundation/9.4/nls/ you should find a few folders and each with a sasv9.cfg file.

In those files, there should be the following lines in:

-SET MYSASFILES "?FOLDERID_Documents\My SAS Files\9.4"
-SASUSER "?FOLDERID_Documents\My SAS Files\9.4"
-WORK "!TEMP\SAS Temporary Files"

Please check that the string value of SASUSER (and/or MYSASFILES) option does exist and that location has permissions for your user.

The error is about SASUSER not MYSASFILES, but still worth a check.

Re: SAS installation SASUSER error

Tahahessane — Thu, 20 Sep 2018 15:23:03 GMT

hello @JuanS_OCS
thank you for your answer,

I don't understand what you mean with "Please check that the string value of SASUSER (and/or MYSASFILES) option does exist and that location has permissions for your user."
how can check that ?

I launched SAS as administrator i don't know if that helps

Re: SAS installation SASUSER error

JuanS_OCS — Sun, 23 Sep 2018 16:05:58 GMT

Hello @Tahahessane,

- please open your SAS session and run the following code "%put _ALL_;" and send us the log/output.

- please get your SASFoundation/9.4/nls/[xxx]/sasv9.conf files and share with us the content (specially the last lines, where you will find the SASUSER and MYSASFILES values).

Thank you in advance,

Kind regards,

Juan

Re: SAS installation SASUSER error

Kurt_Bremser — Mon, 24 Sep 2018 07:04:42 GMT

@Tahahessane wrote:

I launched SAS as administrator i don't know if that helps

DON'T DO THAT.

sasadm@saspw is an internal account (exists only in SAS metadata) and does not have a corresponding account in the operating system. Therefore it cannot be used for workspace server sssions, which need the infrastructure of a defined OS user to set up the necessary infrastructure (SASUSER, WORK). Use a non-admin account (your personal account) to start a workspace server.

Re: SAS installation SASUSER error

JuanS_OCS — Mon, 24 Sep 2018 07:39:16 GMT

Hi @Kurt_Bremser,

please let me chime in. Please let me know if this correction/comment does not apply or I miss-read anything from your post.

I think your comment might be interesting for readers, because what you say is 100% true, but I think it does not apply for @Tahahessane, the poster of the initial question.

If you read him well, he just installed SAS in his PC, meaning, SAS Base.

sasadm@saspw does not apply at all, there is no metadata.
when he said that he ran SAS as Administrator, he meant exactly that: with his own user, he clicked on SAS Base and selected "Run as Administrator", which will grant him some local administrator permissions on his computer.

That being said:

@Tahahessane, did you had the chance to get what I asked for?

Kind regards,

Juan

Re: SAS installation SASUSER error

Kurt_Bremser — Mon, 24 Sep 2018 07:55:36 GMT

If it actually means running Base SAS with Display Manager from the Windows Menu, then yes, my sasadm@saspw remark does not apply.

But still, SAS should be run with a "normal" account and not as Windows Administrator. Same as you don't run SAS as root on UNIX. It may (or will) work, but it shouldn't be done.

Re: SAS installation SASUSER error

JuanS_OCS — Mon, 24 Sep 2018 07:50:54 GMT

Hi @Kurt_Bremser,

I agree with you, and then, the answer to his question would be : "no, I would not help" or "no, I think it won't help".

In any case, not that I don't understand his question, he thinks it might be a matter of permissions.

And it actually might be a problem of permissions, but that is the second step, first we need to see how the environment variables are asigned, or if there is a typo in the config files.

Re: SAS installation SASUSER error

Tahahessane — Fri, 28 Sep 2018 12:39:51 GMT

Hello

Sorry for the delay,

I'm still getting the same error again and again,

i created a "my sas file" and changed the path but still its not working ....

i cannot launch SAS 9.4