https://communities.sas.com/t5/Administration-and-Deployment/Two-version-of-Guide-installed-on-same-Machine-Guide-4-3-and/m-p/490406#M14082 We'd likely suggest exactly what you've mentioned <a href="https://communities.sas.com/t5/user/viewprofilepage/user-id/11562">@Kurt_Bremser</a>. It's got a very well understood amount of time you need to invest to resolve the problem. Finding what broke this system could be a significantly bigger time investment. Tue, 28 Aug 2018 10:51:00 GMT SimonDawson 2018-08-28T10:51:00Z https://communities.sas.com/t5/Administration-and-Deployment/Two-version-of-Guide-installed-on-same-Machine-Guide-4-3-and/m-p/490381#M14080 <P>Dear Sir/Madame,</P><P>&nbsp;</P><P>We are experiencing issues on PC where two different version of SAS Guide has been installed:</P><P>After installation of the version 7.1 we are getting the error below when we are trying to connect to the server.</P><P>&nbsp;</P><P>Can you please advise if we have a solution for this problem?</P><P>&nbsp;</P><P>Connection failed</P><P>------------------------------ Début des informations techniques------------------------------</P><P>SAS.EG.SDS.Metadata.MetadataException: Connection failed ---&gt; System.Runtime.InteropServices.COMException (0x800407DE): There was an error loading an encryption algorithm manager. Please check your SAS installation.<BR />à SASObjectManager.ObjectFactoryMulti2Class.CreateObjectByServer(String Name, Boolean synchronous, ServerDef pIServerDef, String LoginName, String Password)<BR />à SAS.EG.SDS.Metadata.OMSProvider.Connect()<BR />--- Fin de la trace de la pile d'exception interne ---<BR />à SAS.EG.SDS.Metadata.OMSProvider.Connect()<BR />à SAS.EG.SDS.Metadata.MetadataManagerV2.SAS.EG.SDS.Metadata.IMetadataConfiguration.set_ActiveProvider(Provider value)<BR />à SAS.EG.SDS.Dialogs.ProviderConnectDlg.Connect(Object sender, DoWorkEventArgs e)<BR />à System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)<BR />à System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)</P><P>------------------------------ Fin des informations techniques------------------------------</P><P>&nbsp;</P><P>Thanks and Best Regards,</P><P>Akshay</P> Tue, 28 Aug 2018 08:45:10 GMT https://communities.sas.com/t5/Administration-and-Deployment/Two-version-of-Guide-installed-on-same-Machine-Guide-4-3-and/m-p/490381#M14080 AkshayKaru 2018-08-28T08:45:10Z https://communities.sas.com/t5/Administration-and-Deployment/Two-version-of-Guide-installed-on-same-Machine-Guide-4-3-and/m-p/490384#M14081 <P>The simplest solution is to clean out anything SAS from the PC and re-install 7.1.</P> <P>Otherwise, you should get in touch with SAS Technical Support.</P> Tue, 28 Aug 2018 09:33:12 GMT https://communities.sas.com/t5/Administration-and-Deployment/Two-version-of-Guide-installed-on-same-Machine-Guide-4-3-and/m-p/490384#M14081 Kurt_Bremser 2018-08-28T09:33:12Z https://communities.sas.com/t5/Administration-and-Deployment/Two-version-of-Guide-installed-on-same-Machine-Guide-4-3-and/m-p/490406#M14082 We'd likely suggest exactly what you've mentioned <a href="https://communities.sas.com/t5/user/viewprofilepage/user-id/11562">@Kurt_Bremser</a>. It's got a very well understood amount of time you need to invest to resolve the problem. Finding what broke this system could be a significantly bigger time investment. Tue, 28 Aug 2018 10:51:00 GMT https://communities.sas.com/t5/Administration-and-Deployment/Two-version-of-Guide-installed-on-same-Machine-Guide-4-3-and/m-p/490406#M14082 SimonDawson 2018-08-28T10:51:00Z