topic Re: SAS Download Manager Issue in Administration and Deployment

SAS Download Manager Issue

RupaJ — Wed, 11 Jul 2018 20:05:34 GMT

Hello,

I am trying to download the SAS software in an already existing /SW_Depot and I am getting the error "Unable to create and lock the specified directory". No idea why I am getting this error and I am not able to find anything online to resolve this. Any idea why I am getting this error.

Thanks

Re: SAS Download Manager Issue

nhvdwalt — Thu, 12 Jul 2018 04:56:57 GMT

Hi @RupaJ

Is the target directory residing on a shared file system or a local disk ?

Maybe check if there is not a .lck file in the depot home directory.

Else you could always just download to an empty directory if you have the bandwidth.

Re: SAS Download Manager Issue

RupaJ — Thu, 12 Jul 2018 13:41:23 GMT

Hi @nhvdwalt

Thanks for your response. I am downloading it to a shared file system. Actually I have to download it to the same target folder as I am just trying to download couple delta files. I don't see any .lck file :-(.

Re: SAS Download Manager Issue

nhvdwalt — Thu, 12 Jul 2018 14:39:49 GMT

Then maybe to eliminate the shared file system, try downloading to a non-shared disk.

Re: SAS Download Manager Issue

JuanS_OCS — Thu, 12 Jul 2018 16:12:47 GMT

Hello @RupaJ,

I tend to think exactly as @nhvdwalt.

1- That error happens due to read-write permissions or lck file present.

2- Shared file system have the problem of UNC paths. You better map it as logical drive (that the download manager can see) and/or make the download to a non-shared system (so you would need to move the depot first, then download over it), then when everything ready, copy the depot back to the shared location.

3- Additionally, if the depots are of different version, or maintenance, they cannot be merged.

Re: SAS Download Manager Issue

RupaJ — Mon, 16 Jul 2018 20:03:53 GMT

Hello @JuanS_OCS and @nhvdwalt

Thanks for the responses. I actually downloaded everything to a new depot and that worked. I was thinking we could only download the deltas, however I could download the entire thing again, So I just created a new depot. Thanks again!