topic Re: Unable to sync prep data set for Scenario Header in Administration and Deployment

Unable to sync prep data set for Scenario Header

Ololade — Fri, 20 Apr 2018 09:32:02 GMT

Hi Everyone,

I am trying to update the account_transaction header with a new prep data set.

When I click the sync prep data set, I get this error displayed on the UI

Error 1

Error: Error reading data set info.
rest/datasets/ ACCOUNT_TRANSACTIONS: 400: Bad Request

Error 2

Error reading data set information: ACCOUNT_TRANSACTIONS

When i check the compliance solution log, it shows the error below

Error reading data set info.

com.sas.svcs.workspace.client.GeneralServiceExceptionHolder: File WORK.ELEMENTS.DATA does not exist

The user that is logged on to the UI has been added to the General Servers Group and the SAS services has been restarted, yet the error remains.

What am i missing?

Re: Unable to sync prep data set for Scenario Header [how to improve your question]

Community_Guide — Fri, 04 May 2018 08:25:39 GMT

Hello @Ololade,

Your question requires more details before experts can help. Can you revise your question to include more information?

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This prewritten response was triggered for you by fellow SAS Support Communities member @JuanS_OCS

Re: Unable to sync prep data set for Scenario Header

JuanS_OCS — Fri, 04 May 2018 08:28:18 GMT

Hello @Ololade,

I see this question you posted and nobody answered. Perhaps you could provide us with some additional information about your deployment, what solution or application is giving you the error, share the full log, etc...?

In case you cannot share some details because they are confidential, the best way is to share with SAS Technical Support, in a support ticket.

Re: Unable to sync prep data set for Scenario Header

Ololade — Thu, 17 May 2018 21:41:46 GMT

Thank you Juan.

I eventually did open a case with support and it turns out that the authdomain credentials was not properly defined.