topic Re: SAS MS Add-in 7.13 software update error in Administration and Deployment

SAS MS Add-in 7.13 software update error

Viraaj — Tue, 07 Nov 2017 22:13:15 GMT

Typing to update SAS MS Add-in 7.13 software in Microsoft Office 2016 on Windows 10 OS, I am getting an error message and find below.

An error occurred updating SAS Add-In for Microsoft Office.

Unable to download the update.

Updating components:

Microsoft Visual C++ Redistriutable

7.15

If anyone knows the solution please share with me.

Thanks,

Anil

Re: SAS MS Add-in 7.13 software update error

nhvdwalt — Wed, 08 Nov 2017 04:25:35 GMT

Can you access http://ftp.sas.com from the PC where you are doing the update form ?

Re: SAS MS Add-in 7.13 software update error

Damo — Wed, 08 Nov 2017 15:35:58 GMT

Hi @Viraaj

We can try to troubleshoot what is happening, etc. (could be related to certificates) but your best option would be to contact your SAS Technical Support.

Please have a look at https://support.sas.com/techsup/contact/

Cheers,
Damo