https://communities.sas.com/t5/SAS-Software-for-Learning/Unable-to-access-projects-under-build-models/m-p/985723#M2831 <P>I am a student accessing SAS viya for learners. Under the build models tab after launching my software, I have had a recent issue of being unable to view my projects. An error comes up that makes it unable to access my projects. I have tried using chrome, safari, and even a desktop. My professor told me to email SAS yet they told they are unable to help and sent me a link to this discussion board. Attached is the error that comes up when attempting to access my projects.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-03-31 at 2.13.21 PM.png" style="width: 999px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/113986i678811CABBA7590E/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-03-31 at 2.13.21 PM.png" alt="Screenshot 2026-03-31 at 2.13.21 PM.png" /></span></P> Tue, 31 Mar 2026 18:19:20 GMT NicolePossamai 2026-03-31T18:19:20Z https://communities.sas.com/t5/SAS-Software-for-Learning/Unable-to-access-projects-under-build-models/m-p/985723#M2831 <P>I am a student accessing SAS viya for learners. Under the build models tab after launching my software, I have had a recent issue of being unable to view my projects. An error comes up that makes it unable to access my projects. I have tried using chrome, safari, and even a desktop. My professor told me to email SAS yet they told they are unable to help and sent me a link to this discussion board. Attached is the error that comes up when attempting to access my projects.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-03-31 at 2.13.21 PM.png" style="width: 999px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/113986i678811CABBA7590E/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-03-31 at 2.13.21 PM.png" alt="Screenshot 2026-03-31 at 2.13.21 PM.png" /></span></P> Tue, 31 Mar 2026 18:19:20 GMT https://communities.sas.com/t5/SAS-Software-for-Learning/Unable-to-access-projects-under-build-models/m-p/985723#M2831 NicolePossamai 2026-03-31T18:19:20Z https://communities.sas.com/t5/SAS-Software-for-Learning/Unable-to-access-projects-under-build-models/m-p/985813#M2833 <P>I don't know who or what at SAS you contacted, but the best place to contact is</P> <P>SAS Technical Support:<BR />Here is a link for your convenience: <A href="https://support.sas.com/en/technical-support.html#contact" target="_blank">https://support.sas.com/en/technical-support.html#contact </A></P> <P>&nbsp;</P> <P>BR, Koen</P> Thu, 02 Apr 2026 09:27:07 GMT https://communities.sas.com/t5/SAS-Software-for-Learning/Unable-to-access-projects-under-build-models/m-p/985813#M2833 sbxkoenk 2026-04-02T09:27:07Z https://communities.sas.com/t5/SAS-Software-for-Learning/Unable-to-access-projects-under-build-models/m-p/985826#M2834 I'm not sure which email you originally sent your inquiry to, but sasviyaforlearners@sas.com will get this error into the right hands to help you! Thu, 02 Apr 2026 13:52:31 GMT https://communities.sas.com/t5/SAS-Software-for-Learning/Unable-to-access-projects-under-build-models/m-p/985826#M2834 Rachel_McLawhon 2026-04-02T13:52:31Z