topic Re: Having problem with updating shared folder and updating in SAS Programming

Having problem with updating shared folder and updating

Felix_15 — Thu, 21 Jan 2016 13:56:09 GMT

Hello,

Please can someone help me out. the SAS university edition wouldn't load on my pc. I'm getting this notification error below

1) The check for updates did not complete. Make sure you are connected to the internet and try again

2) A shared folder named "myfolders" was not found on the virtual machine. See the FAQ for details.

If I try to run the SAS STUDIO, the window won't display. Is anyone familiar with this issue pleaseeeeee?

Many thanks for your help

Re: Having problem with updating shared folder and updating

mohamed_zaki — Thu, 21 Jan 2016 14:02:22 GMT

For the second error check this old thread:

Getting error message " A shared folder named "myfolders" was not found on the virtual machine. See the FAQ for details. "

It may help!

Re: Having problem with updating shared folder and updating

Kurt_Bremser — Thu, 21 Jan 2016 14:03:40 GMT

When setting up the VM, you need to create a directory that is shared between the host OS and the VM. This is called "myfolders".

For more, see

What is a shared folder?

Re: Having problem with updating shared folder and updating

Felix_15 — Thu, 21 Jan 2016 17:00:17 GMT

Thanks guys for your quick response, that was very helpful as the shared folder issue is now sorted. However, my university edition wouldn't connect

Is it becuase of the the update issue i'm having?

Attached are the screenshot of the issue 1) update notification issue, i've tried updating but no avial 2) the second shot comes up if i click on the start studio

Guys! Any further help please

Many thanks once again

Re: Having problem with updating shared folder and updating

mohamed_zaki — Thu, 21 Jan 2016 17:56:22 GMT

I think you better send to SAS for that, they we will give you assitance:

SASAnalyticsU@sas.com or support@sas.com

Re: Having problem with updating shared folder and updating

ABRS — Thu, 28 Apr 2016 13:21:57 GMT

In the picture ERROR.JPG did you try by pressing the red textbox "Start SAS Studio" ? Maybe sounds silly but I had the same notification "The check for updates did not complete. Make sure you are connected to the internet and try again." However when I press "Start SAS Studio" it worked without problems.