topic Re: Got Error message when installing University Edition in SAS Programming

Got Error message when installing University Edition

reginazhao — Tue, 22 Dec 2015 15:43:36 GMT

Hello, everyone

I've downloaded Univerity Edition and followed the instruction. http://support.sas.com/software/products/university-edition/docs/en/SASUniversityEditionQuickStartVirtualBox.pdf

In tep 4: Start the SAS University Edition vApp. I got an error message as follows. Does anyone know how to resolve this problem? Thank you!

Re: Got Error message when installing University Edition

Reeza — Tue, 22 Dec 2015 15:49:16 GMT

https://communities.sas.com/t5/SAS-Communities-Library/Installation-Note-When-starting-the-SAS-University-Edition-an/ta-p/221265

Re: Got Error message when installing University Edition

reginazhao — Tue, 22 Dec 2015 16:17:26 GMT

Hello, thanks for your suggestion. I also got the erro msg after I download the AMD Download Center. THanks.

Re: Got Error message when installing University Edition

Reeza — Tue, 22 Dec 2015 16:18:40 GMT

Do what it says ... run as administrator.

Re: Got Error message when installing University Edition

reginazhao — Tue, 22 Dec 2015 21:52:44 GMT

I tried, but still not work.

Re: Got Error message when installing University Edition

Reeza — Wed, 23 Dec 2015 05:32:30 GMT

Does your computer have an AMD processor? You may want to contact SAS tech support for help.

Re: Got Error message when installing University Edition

reginazhao — Wed, 23 Dec 2015 15:20:42 GMT

I don't know, thanks, I'll contact SAS later.

Re: Got Error message when installing University Edition

Reeza — Wed, 23 Dec 2015 15:33:38 GMT

Usually it has a sticker, either AMD or Intel....but yes I'd recommend tech support at this time, though you may be out of luck until next week because of Christmas.

I believe the email is sasanalyticsu@sas.com for tech support.

Re: Got Error message when installing University Edition

reginazhao — Wed, 23 Dec 2015 15:44:29 GMT

That's very helpful infor. Thank you so much!

Have a good holiday! Merry Christmas, Reeza!