topic Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found in SAS Programming

Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found on the virtual..."

cdobrowolski — Sun, 26 Feb 2017 23:08:14 GMT

Hi there, I am brand new to SAS, and am using the University edition on a newer Macbook with OS Sierra 10.12.3. I keep getting the same error message: "A shared folder named "myfolders" was not found on the virtual machine. See the FAQ for details." when I open SAS in my browser, despite having created and added the file 'myfolders', as directed. Any help would be appreciated.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

LaurieF — Sun, 26 Feb 2017 23:19:33 GMT

Make sure that you have the folder's definition as Auto-mount and Make Permanent. That's what works for me.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Sun, 26 Feb 2017 23:20:19 GMT

I have tried both of those things already, unfortunately.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

LaurieF — Sun, 26 Feb 2017 23:21:55 GMT

Hmm. Puzzling. Have you tried dropping the session and restarting? I'm sure you have - just having to check everything.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

LaurieF — Sun, 26 Feb 2017 23:27:21 GMT

In the VirtualBox log (Machine*Show Log), can you find something like this:

Host path '/Users/username/Documents/SAS/SASUniversityEdition/myfolders', map name 'myfolders', writable, automount=true, create_symlinks=false, missing=false

and this:

00:00:37.194416 VMMDev: Guest Log: 00:00:00.008954 automount VBoxServiceAutoMountWorker: Shared folder "myfolders" was mounted to "/mnt/hgfs/myfolders"

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Sun, 26 Feb 2017 23:30:38 GMT

Hm no I don’t see anything like that unfortunately.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

LaurieF — Sun, 26 Feb 2017 23:37:48 GMT

I've just dropped my session and restarted SAS. The first reference to SharedFolders host service was at 00:00:01.41 seconds in - so pretty early on. It's just after the CPUID dump, if that helps.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Sun, 26 Feb 2017 23:50:53 GMT

Hm, I have found this:

00:00:01.778272 File system of '/Users/chrisanna_m_d/VirtualBox VMs/SAS University Edition/Snapshots' (snapshots) is hfs

00:00:01.778294 File system of '/Users/chrisanna_m_d/VirtualBox VMs/SAS University Edition/SAS_University_Edition.vmdk' is hfs

00:00:01.868260 Shared clipboard service loaded

00:00:01.868284 Shared clipboard mode: Bidirectional

00:00:01.873443 Drag and drop service loaded

00:00:01.873475 Drag and drop mode: Bidirectional

00:00:01.877924 Guest Control service loade

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Sun, 26 Feb 2017 23:54:18 GMT

I also noticed that my SAS says that it is a Linux version, despite having downloaded the OSX version. Is that normal, or is there possibly a bug on the website when I downloaded the software?

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

LaurieF — Sun, 26 Feb 2017 23:56:19 GMT

First point: go down another few seconds worth (maybe a hundred lines or so. The VBox.log has Find and Filter to help you find stuff faster.

Second point: Yup - that's right. SAS doesn't run natively in MacOS - that's why you need the virtual machine, which runs Linux but interacts with MacOS and plays nicely.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Mon, 27 Feb 2017 00:00:22 GMT

aha, found it:

00:00:33.342597 VMMDev: Guest Log: 00:00:00.018177 automount VBoxServiceAutoMountWorker: Shared folder "myfolder" was mounted to "/mnt/hgfs/sf_myfolder"

and that makes sense RE Linux. Thanks.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Mon, 27 Feb 2017 00:06:02 GMT

ok, found this one too:

00:00:01.989157 Host path '/Applications/SAS/SASUniversityEdition/myfolder', map name 'myfolder', writable, automount=true, create_symlinks=false, missing=false.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

LaurieF — Mon, 27 Feb 2017 00:06:20 GMT

OK - sounds as though we're getting close. On my log, I have five lines referring to myfolders. The first one is the Host Path one,

followed by VMMDEV (bear in mind that I don't know exactly what this means, this is just what is working for me):

00:00:20.058051 VMMDev: Guest Log: 00:00:00.011867 automount VBoxServiceAutoMountWorker: Shared folder "myfolders" was mounted to "/mnt/hgfs/sf_myfolders"
00:00:21.298587 VMMDev: Guest Log: 00:00:00.008689 automount VBoxServiceAutoMountWorker: Shared folder "myfolders" was mounted to "/mnt/hgfs/myfolders"
00:00:45.415977 VMMDev: Guest Log: 00:00:15.019832 automount Error: VBoxServiceAutoMountWorker: Failed to unmount "/mnt/hgfs/sf_myfolders", Invalid argument (22)!
00:03:41.033484 VMMDev: Guest Log: 00:00:15.010897 automount Error: VBoxServiceAutoMountWorker: Failed to unmount "/mnt/hgfs/sf_myfolders", Invalid argument (22)!

Note that the first one referring to sf_myfolders appeared to work, as did the myfolders, then there are two references to automounting/unmounting. Can you see the same thing?

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Mon, 27 Feb 2017 00:10:19 GMT

Yes, I see essentially the same readings.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

LaurieF — Mon, 27 Feb 2017 00:14:11 GMT

I don't know how au fait you are with Unix terminal, but if you are, what are the permissions on your myfolders directory?

ls -l ~/Documents/SAS/SASUniversityEdition/

I get

drwxr-xr-x  24 xxxxxx  staff  816 27 Feb 11:31 myfolders

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Mon, 27 Feb 2017 00:22:19 GMT

hm no idea lol

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

LaurieF — Mon, 27 Feb 2017 00:42:14 GMT

OK, if you use Finder to navigate to the directory where your SASUniversityEdition folder is, select it and get info (command-I); you should see down the bottom (yourname (MS) and Privilege of Read & Write. You should see the same for myfolder. If not, that may be your problem.

After that, as the young things say, I've got nothing.

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

cdobrowolski — Mon, 27 Feb 2017 03:11:19 GMT

I sorted the problem out 🙂 my folders were under ‘My Documents’ , which I realized is technically now an iCloud folder. I moved it to my local disc and problem solved! Thanks for your input

Re: Macbook OS Sierra 10.12.3 error: "A shared folder named "myfolders" was not found

andreas_lds — Tue, 28 Feb 2017 11:02:33 GMT

Yes. this is normal. SAS UE is always running in a virtual linux installation - that's why you need VirtualBox.