topic Re: installation problem with SAS 9.4 TS1M2 on windows 10 ver 1709 in Microsoft Integration with SAS

installation problem with SAS 9.4 TS1M2 on windows 10 ver 1709

RZB — Thu, 07 Jun 2018 07:17:00 GMT

Hello,

I have a problem installing SAS 9.4 TS1M2 on windows 10 ver 1709.

install failure on Threaded Kernel Core packages and base packages,

When SAS finish installling after packages error then not run, and can't find sas.exe

Thanks,

RZB

Re: installation problem with SAS 9.4 TS1M2 on windows 10 ver 1709

Kurt_Bremser — Thu, 07 Jun 2018 08:47:46 GMT

Are you installing an update on an existing SAS installation? In this case, make really sure that no SAS process is active.

Otherwise, your best path is to immediately open a track with SAS technical support. Installation problems are highly dependent on your environment, and that can't be checked in detail here on this forum.

Re: installation problem with SAS 9.4 TS1M2 on windows 10 ver 1709

RZB — Thu, 07 Jun 2018 10:18:00 GMT

Hello,

I'm installing SAS from the begining, in a new laptop with this windows 10 , 64bit (ver 1709), there's no installation before.

Thanks,

RZB

Re: installation problem with SAS 9.4 TS1M2 on windows 10 ver 1709

Kurt_Bremser — Thu, 07 Jun 2018 10:47:44 GMT

At the first installation step that fails, you'll get a message referencing a log file. Include that log file in your message to SAS technical support.

It does not hurt to look at that log file, it might give you a clue for a possible fix that you can do on your own.

Re: installation problem with SAS 9.4 TS1M2 on windows 10 ver 1709

RZB — Thu, 07 Jun 2018 13:24:11 GMT

Thank you , i will review the log for sending to technical support or try to fix the problem.