topic Re: EMAIL NOTIFICATION in ODS and Base Reporting

EMAIL NOTIFICATION

deleted_user — Wed, 17 Nov 2010 17:57:55 GMT

Hi all

I want to know wether it is possible, if i have sent an email through sas, Can i come to know that the recepient has actually clicked on that email, and have read it. means he has not deleted that email without even opening.

Re: EMAIL NOTIFICATION

sbb — Wed, 17 Nov 2010 19:45:35 GMT

What you are asking is not unique to SAS and is more about incoming/outgoing EMAIL server/client interfaces, as well as being EMAIL content dependent.

Also the idea of monitoring someone else's INBOX habits/behavior is not likely. If/when someone does open an EMAIL, it may be possible to intelligently communicate back to some web-site or web-service but again not likely.

Scott Barry
SBBWorks, Inc.

Re: EMAIL NOTIFICATION

SASKiwi — Wed, 17 Nov 2010 20:50:36 GMT

Such functionality is specific to the email software you use. For example when you MANUALLY send a Microsoft Outlook email you can set the message options to request a delivery and/or read receipt.

As far as I am aware you cannot set these options from within the SAS email interface, but you can configure Outlook to request delivery and/or read receipts for ALL email sent. This means when you send email via SAS through this Outlook mailbox you would automatically get delivery/read receipts.

The bottom line is check the features of your email client.

Re: EMAIL NOTIFICATION

sbb — Wed, 17 Nov 2010 21:19:43 GMT

The last reply makes the presumption that the recipient's EMAIL client will even cooperate to send a reply-receipt at all.

Scott Barry
SBBWorks, Inc.

Re: EMAIL NOTIFICATION

deleted_user — Sat, 20 Nov 2010 09:31:10 GMT

Thanks to all for your replies..