https://communities.sas.com/t5/New-SAS-User/How-do-I-solve-this-error-org-jasig-cas-ticket/m-p/549222#M8638 <P>While starting SAS Visual Analytics 9.4, it is not opening and a page loads which says<BR /><STRONG>"Authentication Failed:ticket 'ST-4699-TehDmAgNKefzW1zoZprj-cas is not recognized."</STRONG><BR />The log file shows this error: <STRONG>org.jasig.cas.ticket.InvalidTicketException</STRONG></P><P>I am attaching the screenshot.<BR />It will be helpful if anyone can suggest any solution to the error.</P> Mon, 08 Apr 2019 11:40:53 GMT Satyajit 2019-04-08T11:40:53Z https://communities.sas.com/t5/New-SAS-User/How-do-I-solve-this-error-org-jasig-cas-ticket/m-p/549222#M8638 <P>While starting SAS Visual Analytics 9.4, it is not opening and a page loads which says<BR /><STRONG>"Authentication Failed:ticket 'ST-4699-TehDmAgNKefzW1zoZprj-cas is not recognized."</STRONG><BR />The log file shows this error: <STRONG>org.jasig.cas.ticket.InvalidTicketException</STRONG></P><P>I am attaching the screenshot.<BR />It will be helpful if anyone can suggest any solution to the error.</P> Mon, 08 Apr 2019 11:40:53 GMT https://communities.sas.com/t5/New-SAS-User/How-do-I-solve-this-error-org-jasig-cas-ticket/m-p/549222#M8638 Satyajit 2019-04-08T11:40:53Z https://communities.sas.com/t5/New-SAS-User/How-do-I-solve-this-error-org-jasig-cas-ticket/m-p/550227#M8754 <P>We would suggest that you open a technical support track on this issue if you have not already. You can create a track here&nbsp;<A href="https://support.sas.com/en/technical-support/contact-sas.html" target="_blank">https://support.sas.com/en/technical-support/contact-sas.html</A>&nbsp;or email support@sas.com&nbsp;</P> Thu, 11 Apr 2019 13:35:59 GMT https://communities.sas.com/t5/New-SAS-User/How-do-I-solve-this-error-org-jasig-cas-ticket/m-p/550227#M8754 SAS_Cares 2019-04-11T13:35:59Z