topic Re: Internal Server Error? in New SAS User

Internal Server Error?

agreen7 — Sun, 30 Sep 2018 22:34:23 GMT

When I try to load SAS Studio, I get "HTTP STATUS 500--Internal Server Error." Does this mean the site is down?

Re: Internal Server Error?

Reeza — Sun, 30 Sep 2018 22:58:23 GMT

Are you using SAS Academics on Demand, or SAS UE using Oracle VirtualBox?

SAS AoD may be down, SAS UE vis Oracle VB should never be down because it runs locally. Make sure the VM is booted up and running though.

@agreen7 wrote:

When I try to load SAS Studio, I get "HTTP STATUS 500--Internal Server Error." Does this mean the site is down?

Re: Internal Server Error?

TomyLP — Wed, 10 Oct 2018 09:23:21 GMT

I've got the same error SAS Academics on Demand. How could I fix that ?

Re: Internal Server Error?

RandyMullis — Wed, 10 Oct 2018 20:15:27 GMT

There have been quite a few outages for SAS OnDemand for Academics lately. This is related to a known problem. There is an outage scheduled this coming weekend with the goal of applying a fix for this problem. We hope that the situation will be more settled as a result of this fix.

We apologize for your inconvenience. When you see an error such as what you experienced above, you can be assured that the operations team has been alerted.

Thanks,

Randy

Re: Internal Server Error?

TomyLP — Wed, 10 Oct 2018 20:28:13 GMT

Thanks Randy

Re: Internal Server Error?

Shaikkhadar — Wed, 29 May 2019 20:59:47 GMT

How could i fix this error? and i am using SAS UE with Virtual Box?

see image & help me out please

Re: Internal Server Error?

RandyMullis — Wed, 29 May 2019 21:45:46 GMT

Hi, @Shaikkhadar . Errors like this occur when the Apache HTTP server cannot connect to the process on the back-end which is trying to contact. Why is the process not running? It could be for several reasons: a) If your copy of SAS University Edition is old, then the license for SAS might have expired; b) The scratch space could have filled up and therefore SAS can't start properly; c: there was some other reason for corruption.

In any of these cases, the fix is very easy: Download a new OVA file from SAS, import it into your virtualization software, and re-attach your Shared Folder. It'll work every time! 🙂

Randy

Re: Internal Server Error?

Reeza — Wed, 29 May 2019 21:50:07 GMT

How did you encounter this error? I would recommend starting a new thread, the original post doesn't relate to your question since this is SAS UE, not SAS Academics on Demand.