topic Re: Seeing a blank screen while running SAS University edition in Virtual box in New SAS User

Seeing a blank screen while running SAS University edition in Virtual box

swetha0703 — Sat, 12 Jan 2019 22:01:27 GMT

I have downloaded the SAS University version from the following URL:

https://www.sas.com/en_us/software/university-edition/download-software.html#windows-download

I have followed all the steps mentioned on the above page. As part of starting the Virtual machine step, I have started the VM in the virtual box after selecting the folders that I have created in shared folders section.

When I click on start, I saw the following text on the blank screen "press f12 key for boot menu". I haven't done anything, then the blank screen stayed forever.

I haven't seen the SAS logo as mentioned in the Step4 in the setup guide.

Note:

I have the Virtualization and Hyper-V enabled.

I'm using windows 10 OS which is having a 512GB SSD and 16GB RAM for this installation.

Can someone please let me know if I'm missing any other step

Re: Seeing a blank screen while running SAS University edition in Virtual box

Reeza — Sat, 12 Jan 2019 22:33:38 GMT

What version of VirtualBox are you using? There are some known issues with 6.0

Re: Seeing a blank screen while running SAS University edition in Virtual box

swetha0703 — Sat, 12 Jan 2019 22:38:05 GMT

hi Reeza,

Thanks for responding to my post. Yeah, I'm using virtual box 6.0. Should I downgrade it to lower version?

Re: Seeing a blank screen while running SAS University edition in Virtual box

swetha0703 — Sat, 12 Jan 2019 23:54:09 GMT

My VM started working after disabling the following features:

Hyper-V and Windows Hypervisor platform

Re: Seeing a blank screen while running SAS University edition in Virtual box

rohitbanerjee10 — Tue, 08 Oct 2019 07:07:59 GMT

Can anyone point me to the steps to disabling these two features?

Thanks.

Re: Seeing a blank screen while running SAS University edition in Virtual box

Reeza — Tue, 08 Oct 2019 15:02:53 GMT

It depends a bit on your machine and OS.
Search HyperV + your OS

https://www.isumsoft.com/it/how-to-enable-or-disable-hyper-v-in-windows-10/

Re: Seeing a blank screen while running SAS University edition in Virtual box

rohitbanerjee10 — Tue, 08 Oct 2019 17:10:32 GMT

Hi Reeza

Thanks for the pointer. However my Hyper-V was disabled initially and still I was seeing the blank screen so this is what I did

1. Enabled Hyper-V restart the system

2. Disable Hyper-V restart the system

and now I get the following error

(VERR_NEM_MISSING_KERNEL_API).

VT-x is not available (VERR_VMX_NO_VMX).

Result Code:	E_FAIL (0x80004005)
Component:	ConsoleWrap
Interface:	IConsole {872da645-4a9b-1727-bee2-5585105b9eed}

Additionally in VMware I get this error

VMware Player and Hyper-V are not compatible. Remove the Hyper-V role from the system before running VMware Player

Any suggestions

Thanks

Rohit

Re: Seeing a blank screen while running SAS University edition in Virtual box

kaburkett — Sun, 15 Dec 2019 18:47:22 GMT

Wow, thank you!!! I've been searching for 30+ minutes and this got me fixed right away.

On windows search: windows features and turn off hyper-v and windows hypervisor. It works after a reboot.

Thanks