https://communities.sas.com/t5/New-SAS-User/Cannot-access-server-to-close-diagram-Enterprise-Miner-desktop/m-p/868806#M38422 <P>The easiest way would be to get someone with remote session access to delete the lock file for you. Your SAS administrator or IT help desk should be able to do this.</P> Sun, 09 Apr 2023 22:10:30 GMT SASKiwi 2023-04-09T22:10:30Z https://communities.sas.com/t5/New-SAS-User/Cannot-access-server-to-close-diagram-Enterprise-Miner-desktop/m-p/868799#M38421 <P>Hello, I cannot remove the lock on my diagram, how do I find the folder to close the diagram&nbsp;<STRONG>or delete the lock?&nbsp;</STRONG>New user here.&nbsp;</P><P>&nbsp;</P><P>The file is saved someone on sas server... any tips or help would be great. Thank you.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="McB31_0-1681065840325.png" style="width: 400px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/82433i0AB18B60066F2620/image-size/medium?v=v2&amp;px=400" role="button" title="McB31_0-1681065840325.png" alt="McB31_0-1681065840325.png" /></span></P><P>&nbsp;</P> Sun, 09 Apr 2023 18:44:41 GMT https://communities.sas.com/t5/New-SAS-User/Cannot-access-server-to-close-diagram-Enterprise-Miner-desktop/m-p/868799#M38421 McB31 2023-04-09T18:44:41Z https://communities.sas.com/t5/New-SAS-User/Cannot-access-server-to-close-diagram-Enterprise-Miner-desktop/m-p/868806#M38422 <P>The easiest way would be to get someone with remote session access to delete the lock file for you. Your SAS administrator or IT help desk should be able to do this.</P> Sun, 09 Apr 2023 22:10:30 GMT https://communities.sas.com/t5/New-SAS-User/Cannot-access-server-to-close-diagram-Enterprise-Miner-desktop/m-p/868806#M38422 SASKiwi 2023-04-09T22:10:30Z https://communities.sas.com/t5/New-SAS-User/Cannot-access-server-to-close-diagram-Enterprise-Miner-desktop/m-p/868854#M38423 <P>Based on your error message it appears as if you are using&nbsp;SAS® OnDemand for Academics SAS® Enterprise Miner®, if so please see the following post:</P> <P><LI-MESSAGE title="How to resolve a locked diagram in SAS® OnDemand for Academics SAS® Enterprise Miner®" uid="852927" url="https://communities.sas.com/t5/SAS-Communities-Library/How-to-resolve-a-locked-diagram-in-SAS-OnDemand-for-Academics/m-p/852927#U852927" discussion_style_icon_css="lia-mention-container-editor-message lia-img-icon-tkb-thread lia-fa-icon lia-fa-tkb lia-fa-thread lia-fa"></LI-MESSAGE>&nbsp;</P> <P>&nbsp;</P> Mon, 10 Apr 2023 13:24:52 GMT https://communities.sas.com/t5/New-SAS-User/Cannot-access-server-to-close-diagram-Enterprise-Miner-desktop/m-p/868854#M38423 jenburry 2023-04-10T13:24:52Z