https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787378#M32278 thank you for your help Sat, 25 Dec 2021 01:02:50 GMT tianerhu 2021-12-25T01:02:50Z https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787368#M32270 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tianerhu_1-1640380652957.png" style="width: 400px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/66956i3290252DBBE6E7EC/image-size/medium?v=v2&amp;px=400" role="button" title="tianerhu_1-1640380652957.png" alt="tianerhu_1-1640380652957.png" /></span></P> <P>this step doesn't work .</P> <P>My SAS license will expire in one month. So, I uninstall the previously installed SAS and then reinstall. Maybe because I delete some sas files , what should I do ?</P> <PRE id="tw-target-text" class="tw-data-text tw-text-large tw-ta" dir="ltr" style="text-align: left;" data-placeholder="Translation"><SPAN class="Y2IQFc">Uninstall the previously installed SAS, and then reinstall</SPAN></PRE> <P>&nbsp;</P> Fri, 24 Dec 2021 21:21:36 GMT https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787368#M32270 tianerhu 2021-12-24T21:21:36Z https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787369#M32271 <P>I would think that calling SAS technical support would be the fastest way to get this resolved.</P> Fri, 24 Dec 2021 21:24:53 GMT https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787369#M32271 PaigeMiller 2021-12-24T21:24:53Z https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787370#M32272 Maybe because I delete some sas files , lead to I cannot uninstall SAS .<BR />I was stuck there , cannot uninstall the 'old' SAS and cannot install the 'new' SAS ?<BR />what should I do ? Fri, 24 Dec 2021 21:25:00 GMT https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787370#M32272 tianerhu 2021-12-24T21:25:00Z https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787371#M32273 <BLOCKQUOTE> <P>what should I do ?</P> </BLOCKQUOTE> <P>&nbsp;</P> <P>My answer remains the same as in my previous message.</P> Fri, 24 Dec 2021 21:48:49 GMT https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787371#M32273 PaigeMiller 2021-12-24T21:48:49Z https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787377#M32277 <P>Try copying the SAS Software Depot down to your local drive and running your install from there. Installing off network shares can sometimes be problematic.</P> Fri, 24 Dec 2021 23:55:07 GMT https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787377#M32277 SASKiwi 2021-12-24T23:55:07Z https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787378#M32278 thank you for your help Sat, 25 Dec 2021 01:02:50 GMT https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/787378#M32278 tianerhu 2021-12-25T01:02:50Z https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/789150#M32388 Thank you for your help. Sun, 09 Jan 2022 18:04:59 GMT https://communities.sas.com/t5/New-SAS-User/I-have-some-trouble-when-I-install-SAS-9-4-What-should-I-do/m-p/789150#M32388 tianerhu 2022-01-09T18:04:59Z