topic Re: Content is copied in 0 bytes in User's My Folder in New SAS User

Content is copied in 0 bytes in User's My Folder

anilawate — Sat, 19 Jan 2019 13:39:37 GMT

Hi,

In VA environment, where SSL and OpenAuth (Gmail) is configured when I copy any content i.e. report of any size in User's My Folder, report is copied but in 0 bytes.

Method used: - a) Copy and paste b) Export and Import.

When checked in sasfolders/Users in SAS Content Server, only few user's are listed. Content copied to user's listed in Content Server is copied in it's actual size. But when user's other that, content is copied in thier resp. My Folder thier directory is not sync in SAS Content Server and is not listed. After logging in https://hostname:port/SASContentServer/dircontents.jsp it shows "This Application is not authorized to use SAS Logon Manager" is generated when you try to log on".

Have checked the settings and config files with Test Environment but nothing worked. Is SSL or OpenAuth caused this issue ?

Re: Content is copied in 0 bytes in User's My Folder

XavierBizoux — Mon, 28 Jan 2019 09:08:23 GMT

Hi,

In order to investigate this further and with appropriate focus, you should open a track with Technical Support:

https://support.sas.com/ctx/supportform/createForm

Regards,

Xavier

Re: Content is copied in 0 bytes in User's My Folder

anilawate — Sat, 02 Feb 2019 04:14:22 GMT

Hi,
Track has been already opened with TS.

Re: Content is copied in 0 bytes in User's My Folder

anilawate — Fri, 24 Jan 2020 11:15:23 GMT

Hi @XavierBizoux ,

An apology for late update, but with the help of SAS TS, the issue is solved. Pls, find the steps below which resolved it: -

1) Removed the .com from disallowedFileExtensions list from config.xml file in the following folder.

# %LEVEL_ROOT%\Web\WebAppServer\SASServer1_1\sas_webapps\sas.svcs.scs.war\WEB-INF

2. Restarted the Midtier SAS services resolves the issue.