topic Re: Getting error when trying to run proc countreg in New SAS User

Getting error when trying to run proc countreg

Alchemy1ndex — Thu, 29 Aug 2019 12:42:34 GMT

Hi. I am trying to run proc countreg and every time I try to run this, I get the following error in the SAS log:

"Unable to load tkrest extension."

Here is the code that I am running:

proc countreg data=models1;
	model f_avg_timed_ppt = avg_timed_hop_ppt /dist=zip;
	zeromodel avg_timed_hop_ppt;
run;

Any idea how I can resolve this? I tried googling but could not find a solution.

Thank you!

-TJR

Re: Getting error when trying to run proc countreg

ChrisHemedinger — Thu, 29 Aug 2019 12:54:02 GMT

@Alchemy1ndex What environment are you using? SAS University Edition by chance? I ask because COUNTREG is part of SAS/ETS, and it might not be one of the ETS procedures that's included.

If using a fully installed version of SAS, then it might be an install problem. You'll probably need to work with SAS Tech Support and/or your SAS admin to resolve it.

Re: Getting error when trying to run proc countreg

Alchemy1ndex — Thu, 29 Aug 2019 13:15:15 GMT

I'm not sure if I am using a university edition or not. I work with a university and SAS was pre-installed on the computer. Is there a way that I can tell?

However, it looks like I am running SAS/ETS, as this pops up in my log when I first fire up SAS:

NOTE: Updated analytical products:

SAS/STAT 14.3
SAS/ETS 14.3
SAS/OR 14.3
SAS/IML 14.3
SAS/QC 14.3

Re: Getting error when trying to run proc countreg

ChrisHemedinger — Thu, 29 Aug 2019 13:15:38 GMT

You're likely using a full version of SAS, not the packaged SAS University Edition. You'll probably need to work with your SAS admin at Duke to see about getting this installed. If it's on your own PC, you might need to reinstall or use an updated install depot. If using a centralized environment hosted at Duke, your SAS admin/IT would need to do that.

That is...if this is truly an install issue. PROC PRODUCT_STATUS; RUN; will show you what you have licensed/installed. If SAS/ETS wasn't licensed, I'd expect a different error message.

Re: Getting error when trying to run proc countreg

Alchemy1ndex — Thu, 29 Aug 2019 13:18:55 GMT

Yes, that is weird.

I'll talk with my admin and see if I can get it resolved.

Thank you for the help!