SAS Web server is not getting started post hotfix A7F006 installed

sriramsahani — Thu, 13 Jun 2019 08:08:17 GMT

Hello All,

We have SAS 9.4 M4 environment deployed on Linux platform.

The hotfix that we have implemented as per our SAS Web Server version (9.43) is A7F006. Reference: http://ftp.sas.com/techsup/download/hotfix/HF2/A/A7F/A7F006/xx/lax/A7F006la.html

All the post-installation steps are skipped as they were not required, except the Java update.

Post implementation, the web server service is down as well as the SAS EVM server.

0(sas@XXXXXXX [/sasconfig/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/bin])$ ./hq-server.sh status
Java version was not found.

0(sas@XXXXXXX [/sasconfig/Lev1/Web/WebServer/bin])$ ./httpdctl start
Starting pivotal httpd
AH00526: Syntax error on line 130 of /sasconfig/Lev1/Web/WebServer/conf/extra/httpd-ssl.conf:
SSLCertificateFile: file '/sasconfig/Lev1/Web/WebServer/ssl/cmhccatdzosas04.cmhcdev.local.crt' does not exist or is empty
Server start FAILED

Can anyone suggest?

Re: SAS Web server is not getting started post hotfix A7F006 installed

SAS_Cares — Fri, 14 Jun 2019 18:31:33 GMT

Hi, it looks like you’ve already opened a case with SAS Technical Support. That’s the best option for a problem like this, where consultants may need to see logs and configuration files to help you solve it.

topic SAS Web server is not getting started post hotfix A7F006 installed in New SAS User

SAS Web server is not getting started post hotfix A7F006 installed

Re: SAS Web server is not getting started post hotfix A7F006 installed