topic Visual Investigator - Workflow Task Pane - Assign Task new functionality in Fraud, AML and Security Intelligence

Visual Investigator - Workflow Task Pane - Assign Task new functionality

Gabriel_Lores — Thu, 05 Oct 2023 13:58:31 GMT

I see in Visual Investigator What's New for Stable Release 2022.1.3 (July 2022) that "Users and Administrators Can Assign a Workflow Task to Others". We recently installed 10.8 version in a Bank for a very extensive AML solution. But this 10.8 version seems not to have that functionality. In Task Pane we see "Claim Task" control, "Release Claim" control. But no "Assign Task" control.

This functionality is very important for our solution. Do someone know what to do? Apparently we have latest Visual Investigator version. But it does not have Assign Task functionality mentioned in What's New July 2022 (and also in Adrministration and Users Guide). We are using Viya 3.5.

Thank you in advance for your help.

Re: Visual Investigator - Workflow Task Pane - Assign Task new functionality

susantrueman — Thu, 05 Oct 2023 16:44:05 GMT

Hello,

The functionality to allow users to assign workflow tasks to other users was added in the Viya 4 based version of SAS Visual Investigator and is not available in VI 10.8. More details about the functionality can be found in the product documentation. Please contact SAS Technical Support if you would like more details or have any questions.

Thanks

Susan

Re: Visual Investigator - Workflow Task Pane - Assign Task new functionality

Gabriel_Lores — Thu, 05 Oct 2023 18:03:54 GMT

Thank you very much Susan. By chance, do you know if there is any plan to
add this functionality in Viya 3.5? Thanks again for your help.

Re: Visual Investigator - Workflow Task Pane - Assign Task new functionality

susantrueman — Thu, 05 Oct 2023 19:12:37 GMT

Hello,

No, this is not planned for inclusion in Visual Investigator on Viya 3.5.

Thanks

Susan

Re: Visual Investigator - Workflow Task Pane - Assign Task new functionality

Gabriel_Lores — Mon, 09 Oct 2023 15:08:06 GMT

Thank you again for your answer. This is a bad news for our project here. We really need that functionality and apparently it is not possible to install Viya new version. The bank here does not meet technical requirements. We are going to have to figure out a workaround. Any suggestion from the community will be very well received. Thank you!