topic Re: Automatically linking between New investigation to alert entity in Fraud, AML and Security Intelligence

Automatically linking between New investigation to alert entity

Idanar — Sun, 18 Dec 2022 07:55:35 GMT

Dear community,

There is a way, as an administrator in visual investigator (10.8) to create an automated process that when a user (investigator) starts an investigation it will automatically be related to the entity he just working on?

Right now the user is:

1. Opens an alert

2. Select "start investigation" disposition

3. after saving the case has been opened and needed to be related manually to an object.

4. Search the entity he wants the case to be related to.

5. click save.

It seems that it could be another way, much easier, to do so...any ideas?

Thanks!

Re: Automatically linking between New investigation to alert entity

_austin_ — Tue, 20 Dec 2022 05:23:16 GMT

Hello,

The current behavior of a disposition that creates an investigation (or links to an existing investigation) is to create a link between the investigation and the subject of the alert, and not a link from the investigation to the alert object itself. The rationale was that the investigator is investigating *the subject*, not just the information identified in the alert and that is the relationship that matters when looking at the network. There is a link between the alert and the subject so you can traverse from the case to the alert if you need to.

That was the guidance provided by product management at the time. You are not the first person to expect a link between the investigation and the alert, and there is a story in the background to add the flexibility you are asking for.

Best regards

Re: Automatically linking between New investigation to alert entity

Idanar — Tue, 20 Dec 2022 06:54:13 GMT

Thanks for the answer @_austin_

Best regards