topic Deleting or bulk deleting Alerts generated by a flow in Fraud, AML and Security Intelligence

Deleting or bulk deleting Alerts generated by a flow

iakrim — Mon, 20 Apr 2020 15:42:48 GMT

Hi,
I was wondering if the administrator or the user can either Delete or bulk delete generated alerts in a Flow.
VI considers Alerts as an external entity and we have a flow that wasn't supposed to run that generated by humain error a lot of alerts that are showing in the same strategy and queue as the others.

Thanks in advance.

Re: Deleting or bulk deleting Alerts generated by a flow

MBergeron — Mon, 20 Apr 2020 15:46:48 GMT

You would have to find them all manually via the interface. I would suggest you open tech support ticket. I believe they have some scripts they could share to roll back the alerts. That would be the most accurate and expedient option I believe.

support@sas.com is the email and just add Visual Investigator in your subject along with what is below.