https://communities.sas.com/t5/Fraud-AML-and-Security/EGRC-ERRRO/m-p/596501#M404 <P>please help</P><P>the below errors appears in the log</P><P>&nbsp;</P><P>SASEnterpriseGRC 15Oct19 15:22:52,507 [tomcat-http--1] ERROR com.sas.oprisk.monitor.web.MonitorSession - Error fetching user.<BR />com.sas.oprisk.framework.server.persistence.PersistenceException: There was an error interacting with the database: Closed Connection.<BR />at com.sas.oprisk.framework.server.persistence.SqlPersistenceStrategy.basicQuery(SqlPersistenceStrategy.java:427)<BR />at com.sas.oprisk.framework.server.persistence.SqlPersistenceStrategy.query(SqlPersistenceStrategy.java:295)<BR />at com.sas.oprisk.server.behavior.BusinessObjectImpl$ClassObjectImpl.query(BusinessObjectImpl.java:97)<BR />at com.sas.oprisk.server.base.BaseUserImpl$ClassObjectImpl.query(BaseUserImpl.java:10433)<BR />at com.sas.oprisk.server.base.UserQuery.execute(UserQuery.java:194)</P> Tue, 15 Oct 2019 12:37:31 GMT MSMM 2019-10-15T12:37:31Z https://communities.sas.com/t5/Fraud-AML-and-Security/EGRC-ERRRO/m-p/596501#M404 <P>please help</P><P>the below errors appears in the log</P><P>&nbsp;</P><P>SASEnterpriseGRC 15Oct19 15:22:52,507 [tomcat-http--1] ERROR com.sas.oprisk.monitor.web.MonitorSession - Error fetching user.<BR />com.sas.oprisk.framework.server.persistence.PersistenceException: There was an error interacting with the database: Closed Connection.<BR />at com.sas.oprisk.framework.server.persistence.SqlPersistenceStrategy.basicQuery(SqlPersistenceStrategy.java:427)<BR />at com.sas.oprisk.framework.server.persistence.SqlPersistenceStrategy.query(SqlPersistenceStrategy.java:295)<BR />at com.sas.oprisk.server.behavior.BusinessObjectImpl$ClassObjectImpl.query(BusinessObjectImpl.java:97)<BR />at com.sas.oprisk.server.base.BaseUserImpl$ClassObjectImpl.query(BaseUserImpl.java:10433)<BR />at com.sas.oprisk.server.base.UserQuery.execute(UserQuery.java:194)</P> Tue, 15 Oct 2019 12:37:31 GMT https://communities.sas.com/t5/Fraud-AML-and-Security/EGRC-ERRRO/m-p/596501#M404 MSMM 2019-10-15T12:37:31Z https://communities.sas.com/t5/Fraud-AML-and-Security/EGRC-ERRRO/m-p/596816#M409 This could happen because the connection to the database is lost and reconnect does not take place automatically. It may be possible to resolve the issue by changing the jdbc-url in the server.xml. Please contact SAS Technical Support for a solution adequate for your envirnoment. <A href="https://support.sas.com/en/technical-support/contact-sas.html" target="_blank">https://support.sas.com/en/technical-support/contact-sas.html</A> Wed, 16 Oct 2019 11:11:54 GMT https://communities.sas.com/t5/Fraud-AML-and-Security/EGRC-ERRRO/m-p/596816#M409 JosvanderVelden 2019-10-16T11:11:54Z