https://communities.sas.com/t5/Fraud-AML-and-Security/Alert-Assignment-on-Queu-Routing-Rules/m-p/985812#M1158 <P>We have an implemention for AML on Viya 4 where customer having a requirement they have two level of investigations Level 1&nbsp; &amp; level 2 and there are users who are in both groups and they wanted to make sure if the customer took disposition action on the alert from level 1 he should not be able to take an action on the same alert as level 2 ( to work as maker / checker)&nbsp;</P> <P>Any idea how this feature can be controlled using routing rules in queue definition or is there could be altenative approach to prevent such situation?</P> <P>&nbsp;</P> Thu, 02 Apr 2026 09:20:45 GMT smehae 2026-04-02T09:20:45Z https://communities.sas.com/t5/Fraud-AML-and-Security/Alert-Assignment-on-Queu-Routing-Rules/m-p/985812#M1158 <P>We have an implemention for AML on Viya 4 where customer having a requirement they have two level of investigations Level 1&nbsp; &amp; level 2 and there are users who are in both groups and they wanted to make sure if the customer took disposition action on the alert from level 1 he should not be able to take an action on the same alert as level 2 ( to work as maker / checker)&nbsp;</P> <P>Any idea how this feature can be controlled using routing rules in queue definition or is there could be altenative approach to prevent such situation?</P> <P>&nbsp;</P> Thu, 02 Apr 2026 09:20:45 GMT https://communities.sas.com/t5/Fraud-AML-and-Security/Alert-Assignment-on-Queu-Routing-Rules/m-p/985812#M1158 smehae 2026-04-02T09:20:45Z