topic Visual Investigator - Can disposition button be disabled until alert is claimed? in Fraud, AML and Security Intelligence

Visual Investigator - Can disposition button be disabled until alert is claimed?

__david__ — Fri, 26 Sep 2025 12:36:07 GMT

Hi everyone,

is it possible that we somehow disable (or hide) the disposition button on the toolbar until the alert is claimed by the user (or assigned to someone)?

I tried adding some condition with assignment user ID on the "Toolbar Items for Alert Entity" but, there is no "is missing" option for the assignment user id, and even if it had that option, it would disable all of the buttons including claim and disposition. Therefore user wouldn't be able to claim it.

And I can add or remove each button with the group capabilities, but there is no menu in which I can add some rules that will say when to disable those buttons and when not to.

We want to make sure that the users claim the alerts before doing any further investigations.

Thanks!

Re: Visual Investigator - Can disposition button be disabled until alert is claimed?

susantrueman — Thu, 02 Oct 2025 20:37:51 GMT

Hello,

It is not possible to conditionally control when only the disposition toolbar button is available (the condition to show/enable the toolbar buttons applies to the collection of alerts related actions/buttons).

You can raise a product feature request via the Product Suggestions page on SAS Communities - this will route the request directly to the product management team for review: https://communities.sas.com/t5/SAS-Product-Suggestions/idb-p/product-suggestions

Thanks

Susan

Re: Visual Investigator - Can disposition button be disabled until alert is claimed?

__david__ — Wed, 08 Oct 2025 10:00:47 GMT

Thanks Susan for the confirmation!

Best regards!