https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422689#M2913 <P>You can accumulate the data from daily to weekly interval to potentially reduce the variance as what you need are the weekly forecasts. Also you can&nbsp;include potential independent variables that were impacting the call volumes as well as events such as holidays.&nbsp; You can use the forecast studio event functionality to create the events to be&nbsp;considered in the model. hope this helps a little.</P> <P>alex</P> Wed, 20 Dec 2017 14:15:06 GMT alexchien 2017-12-20T14:15:06Z https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422210#M2907 <P>hi</P><P>I am new to these forecast studio. i have daily calls volume data , i need forecast the call volumes for next week. for this which model is good and which settings i need to apply in forecast studio. can anyone please help me thanks in advance</P> Tue, 19 Dec 2017 08:25:56 GMT https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422210#M2907 ramanji8278 2017-12-19T08:25:56Z https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422468#M2910 <P>Hi,</P> <P>&nbsp;</P> <P>Here's a white paper which has step-by-step instructions on how to generate forecast using forecast studio:</P> <P><A href="http://support.sas.com/rnd/app/forecast-server/PDFs/forecast_studio_inside.pdf" target="_blank">http://support.sas.com/rnd/app/forecast-server/PDFs/forecast_studio_inside.pdf</A></P> Tue, 19 Dec 2017 19:52:46 GMT https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422468#M2910 Puwang 2017-12-19T19:52:46Z https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422554#M2911 <P>Forecast studio can run model diagnose automatically to select the best model(s) for each time series. You can always start by running the&nbsp;project with default settings to&nbsp;see which models get selected, and you will have a better sense of models after that.</P> <P>Another reference paper:&nbsp;<A href="http://www2.sas.com/proceedings/sugi30/193-30.pdf" target="_blank">http://www2.sas.com/proceedings/sugi30/193-30.pdf</A></P> <P>&nbsp;</P> Wed, 20 Dec 2017 00:34:44 GMT https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422554#M2911 YueLi 2017-12-20T00:34:44Z https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422586#M2912 Hi,<BR /><BR />I got high variance while validating with the actuals how to resolve it.?<BR /> Wed, 20 Dec 2017 03:47:04 GMT https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422586#M2912 ramanji8278 2017-12-20T03:47:04Z https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422689#M2913 <P>You can accumulate the data from daily to weekly interval to potentially reduce the variance as what you need are the weekly forecasts. Also you can&nbsp;include potential independent variables that were impacting the call volumes as well as events such as holidays.&nbsp; You can use the forecast studio event functionality to create the events to be&nbsp;considered in the model. hope this helps a little.</P> <P>alex</P> Wed, 20 Dec 2017 14:15:06 GMT https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422689#M2913 alexchien 2017-12-20T14:15:06Z https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422692#M2914 Thanks Alex.<BR /><BR />It's working fine with the weekly data and I want know how to create<BR />events,can you please share me any snapshots if you have.. thanks in<BR />advance.<BR /> Wed, 20 Dec 2017 14:35:04 GMT https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422692#M2914 ramanji8278 2017-12-20T14:35:04Z https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422694#M2915 <P>you can find all the details about how to create and use events in FS in chapter 12 of the following doc</P> <P><A href="https://support.sas.com/documentation/onlinedoc/forecast/14.2/fsug.pdf" target="_blank">https://support.sas.com/documentation/onlinedoc/forecast/14.2/fsug.pdf</A></P> <P>&nbsp;</P> <P>thanks</P> <P>alex</P> Wed, 20 Dec 2017 14:38:38 GMT https://communities.sas.com/t5/SAS-Forecasting-and-Econometrics/forecasting-for-calls-data/m-p/422694#M2915 alexchien 2017-12-20T14:38:38Z