topic Re: SASMiner - Cannot connect to "SASMiner - Logical Workspace Server" in SAS Data Science

SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

Jens89 — Tue, 14 Apr 2020 08:40:57 GMT

Hi,

When opening any of my projects in Miner, I keep on getting the following error:

SASMiner - Cannot connect to "SASMiner - Logical Workspace Server" Make sure the workspace server is running and accessible.

I have added a screenshot.

Re: SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

AnandVyas — Tue, 14 Apr 2020 10:04:55 GMT

Hi @Jens89

This error means E-Miner client isn't able to launch a workspace session. You will have to check with your site administrator if any SAS Services are down, specifically the object spawner.

Re: SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

Tom007 — Thu, 04 Jun 2020 23:33:54 GMT

What was the solution for this issue?
Object spawner service stop&start didn't help.

Re: SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

Tom007 — Sat, 06 Jun 2020 06:07:39 GMT

Hi Jens89

I hope you are doing good.
How did the issue got fixed, what was the step followed.
I did restart Object Spawner alone, but didn't help.
Stopped and started service on compute server, that also did not work!

Please let me how did you fixed the issue.

Re: SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

AnandVyas — Sat, 06 Jun 2020 07:04:40 GMT

Are you able to connect to workspace using any other client like EG or SAS Studio?

Re: SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

Tom007 — Sat, 06 Jun 2020 07:07:49 GMT

Thank you for response Anand_V
I'm able to connect via SAS EG and expand SASApp, able to execute sas program without any issues.

Re: SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

AnandVyas — Sat, 06 Jun 2020 08:08:51 GMT

That's interesting. Could you replicate this issue and capture the object spawner logs? If you don't see anything unusual, try it again after enabling the debug logs.

Re: SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

Tom007 — Fri, 19 Jun 2020 12:55:26 GMT

Restart of entire SAS application services helped issue to fix.
Also, Mid-tier restart would be helpful.
Thank you Anand_V much appreciated for your assistance.