topic SAS EM 14.1 display resolution problems in SAS Data Science

SAS EM 14.1 display resolution problems

PPradeep — Fri, 18 Aug 2017 13:21:09 GMT

I have Dell XPS 13 which has resolution of QHD 1300 x 1800

While trying to launch the local version of SAS Enterprise Miner Workstation 14.1 all the elements are diplayed incorrectly. Icons and tiny and hard to see, model blocs are also very small. Font size is acceptable but sting width don't fit.

You can see the screenshot below.

I tried to set a full hd resolution (1920x1080) with magnification of the display to 150% along with increased zoom(SAS) of 200% but it didn't help.

Can SAS help me out in this, Original post was a year old hoping SAS would have the solution by now.

Re: SAS EM 14.1 display resolution problems

danheyl_sas — Mon, 21 Aug 2017 17:30:51 GMT

I would try a 1920x1080 display resolution at a display magnification of 100% to work around the display issue you are seeing or go down to a lesser resolution for the moment to find what works best for you. I have a Dell P2815Q at this resolution (1920x1080 and 100%) running Enterprise Miner and I find that this works.

Re: SAS EM 14.1 display resolution problems

pradeep_poonia_gmail_com — Mon, 21 Aug 2017 23:00:25 GMT

Hi Danheyl_sas,

Thanks for response. With your suggested resolution also its not working. Dell P2815Q is 28" monitor which expands and give proper resolution I am using 13" (UHD)screen so this is not able to expand as P2815Q. Let me know what other option I can try.

Thanks

Re: SAS EM 14.1 display resolution problems

danheyl_sas — Thu, 24 Aug 2017 20:07:28 GMT

You mentioned earlier that you were able to set the resolution to 1920x1080. Did this not work for you? My suggestion was to reduce the magnification from 150% to 100%. Can you be more specific on what you tried and what did not work?

Re: SAS EM 14.1 display resolution problems

dewittme — Mon, 20 Nov 2017 21:42:56 GMT

Has there been any resolution on this? I am running off of a Dell XPS as well powering two high res monitors. I am having a similar issue with the menu at almost every resolution/ magnification.

Is there a fix?

Re: SAS EM 14.1 display resolution problems

MikeStockstill — Tue, 21 Nov 2017 15:55:39 GMT

If you are still having a problem, then we recommend that you contact technical support. Here is a link that you can use.

https://support.sas.com/en/technical-support.html

Re: SAS EM 14.1 display resolution problems

dewittme — Tue, 21 Nov 2017 20:23:33 GMT

http://support.sas.com/kb/58/380.html

Changing the compatibility at startup to limit DPI was what worked (kind of) for me