topic Re: SAS Data Integration Studio Application(.exe) Not Runnning - Could be Related to Licencing in SAS Data Management

SAS Data Integration Studio Application(.exe) Not Runnning

David_Luttrell — Fri, 02 Dec 2016 12:23:22 GMT

Hi,

Tried running DI Studio and it does not appear to be running.

Anybody else experience this and have any steps to resolve?

Kind Regards,

David

Re: SAS Data Integration Studio Application(.exe) Not Runnning - Could be Related to Licencing

LinusH — Tue, 01 Nov 2016 21:35:55 GMT

The SAS site responsibly should have got an email with renewal instructions and a new licence file (given that you have paid your licence).

http://support.sas.com/techsup/license/index.html

Re: SAS Data Integration Studio Application(.exe) Not Runnning - Could be Related to Licencing

David_Luttrell — Wed, 02 Nov 2016 08:39:29 GMT

Thanks Linas,

We have the files here, were waiting for our infrastructure admins to apply them.

I assumed that DI would run through some of the warning period obviously not.

Re: SAS Data Integration Studio Application(.exe) Not Runnning - Could be Related to Licencing

LinusH — Wed, 02 Nov 2016 17:12:33 GMT

It's a one minute job to apply them.
I don't have the details but I think that at least 1 month is just warnings, but after that some functionality may be reduced.
If you wish to know for sure tell us what you mean by not running. The metadata server, object spawner.. Any error messages in the server log files...

Re: SAS Data Integration Studio Application(.exe) Not Runnning - Could be Related to Licencing

David_Luttrell — Fri, 02 Dec 2016 12:22:26 GMT

Just updating this, the licences here were a red herring.

Our infrastructure adminstrators had applied a JVM patch to our machines unknowingly on the Friday prior to the issue occuring. As DI is a Java based application this had an impact.

What we did to resolve is to use the workaround supplied by SAS to make DI compatable with the JVM version.

List of compatable Java versions for SAS 9.3: https://support.sas.com/resources/thirdpartysupport/v93/jres.html

As we were running a version above what was stipulated, we applied a SAS hotfix which enabled JAVA_TOOL_OPTIONS=-Djdk.lang.Process.allowAmbigousCommands=true in the JVM, there is a .exe for this I can't find it currently, however it worked perfectly.

If you're running 9.4 this may not affect you as it apparently ships with its own JVM.