topic Re: New installation of Dataflux 2.8 - folder content missing in SAS Data Management

New installation of Dataflux 2.8 - folder content missing

beamer108 — Wed, 28 Apr 2021 11:34:37 GMT

I have recently installed DF 2.8 on another users machine and they are unable to see the contents of the folders within our dev repository. He has access to the sharedrive within windows explorer and can see the folders and contents there - but when in DF the folders do not exist. Any ideas?

Re: New installation of Dataflux 2.8 - folder content missing

audrey — Wed, 28 Apr 2021 11:43:02 GMT

Hi,

I am assuming they see the repository itself in the Folders riser, right?

Then, when they unfold it, do they see any folder? Do they see any jobs, or none? What type of jobs are stored in the reposiroty: profile jobs, data jobs, process jobs?

Thanks,
Audrey

Re: New installation of Dataflux 2.8 - folder content missing

beamer108 — Wed, 28 Apr 2021 11:47:29 GMT

Yes they can see the repository and when they expand it they see what I am thinking is just the default folders created during the install. Our folders are located within batch_jobs folders and he is unable to expand that folder to see contents within. We store process jobs, data jobs, tasks and rules within our repository folder.

Re: New installation of Dataflux 2.8 - folder content missing

audrey — Wed, 28 Apr 2021 11:52:22 GMT

Can you show what it looks like from a working environment?

Can you also show the Administration > Repository definition for both?

Re: New installation of Dataflux 2.8 - folder content missing

beamer108 — Wed, 28 Apr 2021 12:02:56 GMT

Sure - so this is what it should look like when expanding batch_jobs folder:

Here is the admin->repository for the set up that is working correctly:

and here is the admin -> repos for the set up that is not working correctly:

Re: New installation of Dataflux 2.8 - folder content missing

audrey — Wed, 28 Apr 2021 12:12:18 GMT

There are 2 things I can think of: permissions and mapping of the Z: drive.

If none of this helps, I'd suggest to open a Tech Suppor track providing these screenshots and the platfom logs from both environments.

Audrey

Re: New installation of Dataflux 2.8 - folder content missing

beamer108 — Wed, 28 Apr 2021 12:13:51 GMT

Thank you Audrey for looking into it with me.