topic SAS Visual Analytics Data Explorer/Administrator not opening without Adobe Flash on SAS Virtual Lab in SAS Academy for Data Science

SAS Visual Analytics Data Explorer/Administrator not opening without Adobe Flash on SAS Virtual Lab

ABB2 — Sun, 07 Feb 2021 10:16:57 GMT

I have been unable to open Administrator and Data Explorer on SAS Visual Analytics using the SAS Virtual Lab platform. Whenever I click on Administrator or Data Explorer, I get redirected to a page that requires me to have Adobe Flash Player version 11.1.0 or later. The exact error message is "To view the contents of this page, you must install Adobe Flash Player version 11.1.0 or later". There's a " Get Adobe Flash Player" link below the error message, but clicking on it only redirects me to Adobe's End Of Life (EOL) page which does not offer any downloads. This is my experience on both Firefox and Google Chrome browsers. I am unable to perform the SAS Visual Analytics exercises on the SAS Advanced Predictive Modeling course because of this. I have attached screen shots of the error I get.

Re: SAS Visual Analytics Data Explorer/Administrator not opening without Adobe Flash on SAS Virtual

Cynthia_sas — Mon, 15 Feb 2021 22:32:17 GMT

Hi:
Our Customer Service team has been working with students who have encountered the Flash error. If students have reached out to us by chat or if you sent mail, you should have received an email with a tracking number and the status of the update. The Virtual Lab is in the process of being updated to avoid the Flash message. If you have a tracking number from our support system, please respond to the mail you received if you have further questions.
Thanks,
Cynthia

Re: SAS Visual Analytics Data Explorer/Administrator not opening without Adobe Flash on SAS Virtual

ABB2 — Tue, 16 Feb 2021 05:59:41 GMT

Thanks Cynthia. I have a ticket open with the SAS support team. I will follow up with them.