topic Content from old profile in All Things Community

Content from old profile

Daryl — Thu, 10 Sep 2015 17:17:41 GMT

On the old SAS Communities, I had some documents or private posts visible from my old profile. Are these gone now?

Re: Content from old profile

Haikuo — Thu, 10 Sep 2015 18:53:40 GMT

Echo here. It seems to me that none of my old bookmarks has been transferred, yet. Hope it is happening soon.

Re: Content from old profile

Tommywhosc — Thu, 10 Sep 2015 21:14:43 GMT

Same problem/concern - no bookmarks under 'My Bookmarks'. And I too hope that they can be recovered.

Re: Content from old profile

ShelleySessoms — Fri, 11 Sep 2015 19:08:44 GMT

Hi Daryl,

We are working with the platform administrators to try and recover the missing documents. We've heard this from a number of folks, so it's a top priority for us. We'll post again when we have an update from the administrators.

Thanks for your support of the communities,

Shelley

Re: Content from old profile

Reeza — Wed, 23 Sep 2015 16:48:26 GMT

Echoing this - how do I find my old bookmarks?

Re: Content from old profile

LainieH — Wed, 23 Sep 2015 17:44:21 GMT

Hi Reeza, when you say old bookmarks do you mean communities and topics you 'followed' or actual bookmarks you added to the community via the bookmark tool. I'm checking now to see what we have in the database.

Re: Content from old profile

Reeza — Fri, 25 Sep 2015 19:34:21 GMT

Bookmarks via the bookmarks tool, Thanks @LainieH

Re: Content from old profile

LainieH — Fri, 16 Oct 2015 03:53:23 GMT

Just wanted you all to know I haven't forgotten about you. I'm checking with our team to see if we can access the data. It may be next week before I get the final answer. Thank you for your patience.

Re: Content from old profile

Tommywhosc — Wed, 04 Nov 2015 14:11:58 GMT

Any news on whether our old bookmarks are recoverable?

Re: Content from old profile

LainieH — Wed, 04 Nov 2015 14:14:30 GMT

Hi @Tommywhosc, I will check. Thank you for your message.

Lainie