topic Re: Spammers :-( in All Things Community

Spammers :-(

MichelleHomes — Wed, 09 Sep 2015 11:39:18 GMT

It's disappointing to see the spammers have returned. I was unable to find a way to mark their content as spam as the previous site. Is there an option available?

If the feature is available, it would be helpful to block members who spam rather than their individual content.

Re: Spammers :-(

Kurt_Bremser — Wed, 09 Sep 2015 11:48:13 GMT

In the post, hover over the three dots in the upper right corner; the last menu selection is "Report Inappropriate Content".

Re: Spammers :-(

Kurt_Bremser — Wed, 09 Sep 2015 11:49:50 GMT

I also see that someone is already rapidly removing the spams.

Re: Spammers :-(

ChrisHemedinger — Wed, 09 Sep 2015 12:05:20 GMT

The spammers will always be with us -- that's a sad side effect of having a popular community.

However, we now have better tools to remove spam and intercept future spam. Thank you for reporting the messages as abuse. We'll be looking at ways to "deputize" many of you to do even more.

Thank you for your patience as we learn the best techniques with this new system. We tested the spam-blocking capabilities, but there is nothing like a good field test on a live site to show us how to handle it!

Chris

Re: Spammers :-(

MichelleHomes — Wed, 09 Sep 2015 12:05:46 GMT

Yes @Kurt_Bremser I tried this however the content still remains visible and isn't removed like the other site. It would be good if we could block the user creating the content.

Re: Spammers :-(

Kurt_Bremser — Wed, 09 Sep 2015 12:09:57 GMT

What is needed is a bunch of people who can kill off the spam (like you obviously just did), located all around the world, so that there is always someone available around the clock; otherwise the spammers could have free reign for at least 12 hours a day.

And who are notified as soon as someone reports inappropriate content.