topic So it is all spam I write ... (or: What on Earth... ) in All Things Community

So it is all spam I write ... (or: What on Earth... )

fja — Sun, 30 Oct 2022 22:30:33 GMT

Dear Community!

I find my postings being silently deleted quite immediately after being posted ... 4 out of 7 today. Not only are they deleted, they vanish without a trace in the haze and are neither listed in my profile (under recent postings) nor do I get any feedback that they have been deleted for a certain reason (not speaking of mentioning the reason itself).

I would suggest to at least provide some sort of feedback in cases like that.

It is superfluous to mention that I am pretty upset with that. If you are not interested in my contributions, fair enough ... but you should at least let me know.

Kind regards.

Re: So it is all spam I write ... (or: What on Earth... )

Quentin — Sun, 30 Oct 2022 23:33:26 GMT

Hi,

That's got to be frustrating. Please see this post with tips:

https://communities.sas.com/t5/Community-Memo/What-to-do-when-our-spam-filter-traps-your-post/ba-p/454914

I'd suggest emailing communities@sas.com to report the overactive spam filter. The admins should be able to find your messages and un-spam them.

Re: So it is all spam I write ... (or: What on Earth... )

fja — Mon, 31 Oct 2022 09:02:22 GMT

@Quentin wrote:
That's got to be frustrating. Please see this post with tips:
https://communities.sas.com/t5/Community-Memo/What-to-do-when-our-spam-filter-traps-your-post/ba-p/454914

Hello @Quentin!

Thank you very much for your kind reply an the link you provided. ... and yes I find it very frustrating.

The problem is not a spam filter going mad, but that postings are marked as spam silently. So you find yourself in a position to trace your postings if they have been tagged as spam meanwhile by some mechanism.

Thank you very much again.

--Fja

Re: So it is all spam I write ... (or: What on Earth... )

fja — Mon, 31 Oct 2022 17:41:40 GMT

Dear Community!

A quick update that might help others struggeling with the same issue:

I learned that being actively "unspammed" by the admins helps being recognized as non spamming member of the community in the future.

From that point of view it seems to be wise to track one's postings as a new user and bring incorrectly tagged postings to the attention of the admins. (i.e. proceed as @Quentin has pointed out above).

Cheers

Fja

Re: So it is all spam I write ... (or: What on Earth... )

BeverlyBrown — Mon, 31 Oct 2022 19:18:03 GMT

What @fja said. Email communities@sas.com if your post(s) vanish. Admins know where to look. Annoying but better a vilgilant spam filter than a slack one, right?